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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1802 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,802 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used every day I buy maybe two years ago and property still work

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant features, style and wear. Like the added features from previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fibit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third fibit watch i love them and will only use fibit watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch to keep track of your health n time!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Upgrade I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Fitbit Sense to replace my Versa, which I had for seven years and absolutely loved. Unfortunately, my experience with the Sense has been nothing but frustrating. When it arrived, the box was already open, which should have been my first red flag. I can’t help but feel like I may have received a refurbished or previously returned device. Updating the firmware was a nightmare. The update kept crashing, and it took me several days of researching and troubleshooting just to get it to complete. Even after that, the issues continued. Whenever I set an alarm and press the side button, the screen turns completely white, and I have to restart the entire watch. This makes me worry about how long this device will last, especially compared to my Versa, which was reliable for so many years. I truly wanted to love the Sense, but the ongoing problems have been disappointing. Looking back, I wish I had returned it the moment I saw the box was already opened.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, VanessaV. Sorry to see your experience with the Sense 2 has been a frustrating one. We’d like to investigate what may be happening and get your device running smoothly — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Best Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleekness of the watch and the features it provides. My favorite feature is the connection between my phone and watch.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Perfect update to the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the original Sense watch. New features make it a no brainer to move to the latest version. One star off for the relatively expensive subscription to get the most out of all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics Great value until 2 years are up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but it seems Fitbits, like almost all other electronic products now, are made to break after 2 years for companies to continue making money as ost companies lose money if their product is too good. My first Fitbit I had for 4 to 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love my Sense 2!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sense 2!! Battery life is incredible and it has all the features I need. I replaced my Versa 2 with this smartwatch. The Sense 2 is about the same size but sleeker and has all the same functions plus some really nice new ones. Also love my weather watch always on watch face!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sensa 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Versa finally died after 5 years and needed a replacement. Chose the Sensa 2 over the Versa 4 and do not regret it. Just needed to buy a stainless steel woven band to replace the one that came with the watch. Easy to figure out the features and has a good feel on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fit Bit 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fit Bit and it holds a charge all week. I'd definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fitbit-Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is the best version of a Fitbit product I have owned. I was offered $70 off with 1 year warranty from Fitbit, but found same offer with Best Buy and with my Total Tech membership, I received 2 year warranty and free delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My upgrade for Christmas :-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from my charge 5 a big step very nice seems to be very durable jumped on the opportunity during Black Friday sale cannot wait till Christmas to get here to remove my charge 5 and add my new sense 2 and have all the bells and whistles of a fitness and smartwatch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good multi-purpose device. Comfortable, stylish and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    A decent fitness tracker but it's no Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for my Apple Watch series 6 Nike that up and quit on me. This is a decent device but I would not purchase it again. I returned it and purchased another Apple watch series 9. I suppose if you have never had an apple watch you would not miss the the seamless features and the connectivity with your other Apple devices if you are not an android owner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is exceptional. Performs as expected. Putting on the watch is a bit of a challenge and im hoping the velcro bnd will help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit Sense 2 Smartwatch. This is my second watch and I love this one better. Works Great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! Long battery life also! Would definitely recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit get itself set up. Wear for up to 7 days to get an average sleep pattern .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great parameters monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and can monitor many key health and fitness parameters

    I would recommend this to a friend