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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1802 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,802 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having gone through some less expensive smart watches which did not work well at all, I bought this one. I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always accurately record sleep, or steps. Otherwise been great for detectimg afib

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, ThomasO. We hear your concerns regarding you not getting the most accurate readings from the Sense 2. Here are a few things to confirm to get the best results:

      For step tracking:
      Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.

      For sleep tracking:
      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the watch did not dissapoint would get again this product is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear product! I like the fact that it works with spotify.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sense 2 is an upgrade from the Sense. The watch is easier to use thanks to the button on the side instead of the haptic press. Clear graphics, and works as designed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. Not so good as other watches. It's boxy and not apple. That's why I bought it.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing with us, Ashraf. Your feedback is very important to us and we’d like to learn more about your experience with the Sense 2. When you get a moment, here’s our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 4 out of 5 stars

    Nice arm piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great arm piece for three hundred dollars plus. I guess I totally missed the part about not being able to leave your phone at home. What’s the purpose if I have to Bluetooth the darn thing all the time! I was excited and ready to buy all sorts of band replacements. I’m returning for a cheaper probably outdated apple or Samsung smartwatch just for the capabilities of leaving my phone in the car while I go for a run or highly likely a walk! It’s reading steps that I haven’t taken but probably need to do so. This Platinum arm band gets dirty too fast and it’s hidden under my shirt most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older model. Works great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    I like my FitBit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My doctor recommended a FitBit for its hearth health features. I have really liked it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sense 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Versa 2. In comparison, this one is easy to operate, easy to read and much easier to change the bands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving my Sense 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much needed improvement over the first Sense. Battery life is great, it charges really fast, and the screen is slimmer with a slightly larger watch face but keeping with the same outer physical dimension as Sense 1.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very functional and convenient battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Love the ability to download different watch displays and customize. Lasts almost an entire week on one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fitbit-Sense 2 Advanced Health Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a month before I decided to get a new one and I felt this particular one was the one to buy. It's better for older folks, Ha! The features are very conducive to better health and Best Buy has different models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch for my wife’s birthday and she loves it! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very accurate and keeps good data. It is very easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sense 2 is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Sense 2 does all that I expected it to do. Steps per day, hours of sleep, etc. reports are excellent. Long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow! What a watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding time piece. The Swiss could not have done it better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Have made a few features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily interpretable and nice touch, would be better if it has new features like wallpaper designs and message reply etc.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older fitbit because i needed Pulse Oximter and this has it. It does my heart rate accurately and my SpO2 on demand and at night

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I dont use all the features, but monitoring incoming calls, messages, and tracking basic health data. Using it like I do, the battery life is excellent.

    I would recommend this to a friend