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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1802 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,802 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Its comfortable battery life is good. This was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch! I upgraded. Highly recommend this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice watch.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as a gift for my wife. The watch is sharp looking and from what my wife says, it is easy to setup and use day to day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    FitBit seems to be forcing you towards Pixel Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit app is great, and this is my third FitBit device. Sadly, the devices seem to be steadily going downhill. I fear this is due to Google's purchasing of FitBit and likely wanting to push people towards their line of Pixel Watches, which are generally more expensive and have far less battery life. I liked how the watch handled all the fitness tasks thrown at it, from tracking walks, sleep, heart rate, etc. When it comes time to function as an actual smartwatch, that's when you can tell that it's not the main goal. It's choppy, freezes, and requires a reboot all the time when being used for more than fitness tracking. That would be understandable, if the device was far less (think Amazfit pricing) and marketed as a health tracking device rather than "Health Smartwatch." The only reason I've rated it more than 1 star is because the build quality remains good, including the strap, and because the FitBit app is still a great piece of software.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BenS. While we’re glad you’re enjoying the Fitibt app and the fitness features on the Sense 2, we hear your concerns with the smartwatch features. We’d like to look into this to see what may be happening and get you a resolution — when you’re ready, contact us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love don't care for the original band, I do love how easy it is to change and the many options there are to choose from!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed as per doctor instruction, Work as should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product fair price easy to set up would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life good design good charging cord iffy as same as original sense

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sense 2 watch by Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have liked it. It is serving me well. I will have to get to know how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Watch. Replaced my wife’s Apple Watch with this. It’s affordable. The charge lasts days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life has been really great and the Fitbit app interface is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very user friendly with features that assist you in your day to day activities. It has also has health and stress check in alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Battery Life!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit more than my Apple watch! It does everything that Apple's watch does, but lasts for DAYS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and functionality of this watch. The band is comfortable and it keeps my steps perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a year since purchase. Happy with it but it's not very accurate with the heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is what my wife wanted for Christmas. She absolutely loves this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating & Disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so dissatisfied with a tech purchase. Fitbit Sense 2 is unreliable and unpredictable. Almost never lights up whan I raise my arm to check the time. Sleep stats rarely match up with when I actually go to bed. Weather app hardly ever shows updated, accurate info. The ECG app - the main reason I purchased - is very finicky and I usually have to turn the device off to get it to read pulse. Also, regarding heart monitor functions, the app inexplicably says people with AFib are not supposed to use the AFib notification feature. I use it anyway, but the data provided when AFib is detected is basically useless - no chart and the data can't be exported into any format that I could share with my cardiologist. I just have an expensive, bad watch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good watch does everything all the smart watches do and has an amazing battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 fit bit is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my sense 2 everyday working my 16 hour shifts. Its the best i can look at my watch to see my messages, emails and missed calls. When i get my break i can get back to my missed calls and answer my messages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and has many features. The battery last longer than my previous one. No need charge every two days.

    I would recommend this to a friend