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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1803 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,803 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Fitbit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit Sense 2. It keeps me moving and healthy.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    So far so good. More accurate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like all the new features in this version. I feel that this is more accurate than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like for tracking my heart. Third Fitbit I’ve had. Liked them all

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife Loves it . Seems like she finds a new feature everyday .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE GREAT FITBIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE FITBIT. WORKS GREAT. EASY TO READ AND FOLLOW.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit sense 2. Easy to connect, nice features. Battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. It does everything it promised. I recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    a good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a gift for my wife to monitor her activities primarily sleep

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit. Much better than what I was using.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics, long life, and very accurate on fitness calculations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery doesn’t last 6 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Fitbit product since 2012 and I’ve been very happy until this one, The advertising says the battery should last 6 days and that’s just not happening. I’m needing to charge it every 2-3 days.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, PatK. We hear your concerns with not getting the estimated battery life out of your Sense 2. The battery can be impacted by a few features — here’s what to change to get the most out of your watch:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14226518

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    With price range its not that good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But some of the important features are missing like camera connectivity, calls etc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been easy to wear and helped me maintain my goal of being more active

    I would recommend this to a friend
  • Cons mentioned:
    Band comfort

    Rated 3 out of 5 stars

    Fitbit Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. The glass has already cracked. The band irritates my wrist. As far as the function of the watch itself, I have no complaints.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Charlie. We're sorry to hear that the screen of your Fitbit Sense 2 has cracked and that the band is causing discomfort on your wrist. We recommend checking out the complete Fitbit wear and care tips here: https://support.google.com/product-documentation/answer/14225145

      Regarding the cracked screen, let's see if we can make this right - please reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Best gift for loved ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product for our health monitoring. Best gift for loved ones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues so far. Does as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love slim size and screen is easy to use Love that I can set a custom photo thru the app add ons

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this for the fitness tracking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m lost when I forget to put it on. User friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2.. Technology skills needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specifically for the Heart monitor. I realize it is not the same as going to the doctor but I thought it would at least register changes in my heart rate. I had a smaller less sophisticated fitbit and so I was used to it. My husband had purchased a Sense 2 but gave up trying to set it up. Nevertheless, I purchased one for me. Overall, it tells me the time and my heart rate but even checking my steps is a little more complicated than I was used to with my other fitbit. I thought I had it set up but apparently have more to do with it before I can use all the features. I suspect it will be fine once everything is set up but I have been busy with work and it is a little more 'techy' and may not be for anyone who is older unless someone can set it up for them.I don't think the set up is very intuitive:)

    I would recommend this to a friend