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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,804 reviews
  • Rated 5 out of 5 stars

    Awesome Fitbit Sense 2 Smartwatch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Fitbit Sense 2 Smartwatch. The sleek look and colored dashboard is truly amazing. Coming from a Fitbit Iconic, this was a great upgrade that I wasn't sure of originally. Now, I'm absolutely positive I made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feed man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is absolutely beautiful I love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. I had the previous model but had to get a new one as I dropped the first one and shattered tge screen.. I do think the phone function is better than the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product best buy was great to work with on this our purchase! Very attentive very nice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, much better then the versa 3 and the versa 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last watch was Versa 3 . Definitely like the Sense!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for a fitbit?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a gift for my spouse. She enjoys it. She had an old Fitbit but this one has more features and actually looks like a watch. The screen is vibrant and she said the band is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I can answer on my wrist and I can read Text messages on my wrist. I never have to take my phone out. And I can do my water aerobic classes with it on my wrist and locked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing watch notifies me to manage my stress during high-stress situations, even when I am unaware. The EKG monitoring is why I purchased it, and it has yet to fail. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, took a little time to adjust to this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he absolutely loves it! I originally thought about getting a cheaper one to see how he liked it but this was worth the extra money. It’s comfortable and makes him want to be more active. Couldn’t love more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend it to buygreat smartwarch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch.. It has lots of features and good support. Battery life could be better. Lasts 2 or 3 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace the strap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the plastic strap is causing irritation!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, GermA. While we’re glad you’re enjoying the Sense 2, we’re sorry to hear about your experience with the band. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Awesome Fitbit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fitbit watch accurate this was a great purchase for my husband I highly recommend if you are looking for a Fitbit watch this is the one to get.

    I would recommend this to a friend
  • Cons mentioned:
    Gps

    Rated 1 out of 5 stars

    Fitbit Sense 2 That Won’t Work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Fitbit for a long time. This is the third one I have purchased over several years. I’m sad to report that it is AWFUL! The GPS will not connect so for me, it is essentially useless. Geek Squad could not make it work nor has Fitbit customer service, so far. I bought it Feb 17, and it is useless. Best Buy didn’t offer to assist in any way, saying I was beyond the 14 day return period. I’m at a loss as to what to do next. I paid, with taxes $213.00. Looks like I through that money away!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit over Samsung!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thus fitbit because all I needed was the pedometer and pulse monitor! I dont need the functions of smart watch! I had a Samsung watch and switched to this fitbit and I'm very happy with my purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense advanced watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the watch for my son he loves it and he connected to his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and compatible watch for Android mobiles for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new fitbit, it was a replacement for my fitbit inspire which broke where the band attached. Bought this one for it's advanced features and using them all. I am a little disappointed in how often I need to charge it - does not hold a charge for more than a couple days

    I would recommend this to a friend