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Customer Ratings & Reviews

Your price for this item is $200.00
The comparable value price is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1743 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,743 reviews
  • Rated 1 out of 5 stars

    Terrible product … defect in design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. The band kept detaching from the device. I ended up returning it!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Decee. Sorry to hear you had a problem with the band on the Sense 2 — we understand your frustration. Even though you’ve returned the device, we’d like to hear more about your experience. When you get a moment, share more with this link: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Worthless product with inaccurate heart rate monit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart rate is completely off. Fitbit downgraded this from the sense. This watch is nothing but a gimmick. I got cancer and got this watch too monitor my health and it is so far off it's just a child's toy. It is nowhere accurate at all. It's a complete waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Watch Ever Made!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the watch band is extremely soft and fits perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and much more comfortable than my Versa 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple watch, does what I need it to do no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are pretty much the same, but the screen is nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is the best one we have ever bought love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the information available on the wrist!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Really like the product. Good design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery drainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is good but the app is terrible. The app does not work with any 3rd party service already, and it still drains a lot of battery. Many detailed datas are only available with monthly subscription.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AReviewer. We're sorry to hear that your Fitbit app does not work with any 3rd party services and it drains the battery of your phone. To cover all the bases, try force quit the app, restart your phone, force quit all other apps running on the backgroud, relaunch the Fitbit app, then monitor. Also, follow the steps on this help article on how to connect Fitbit with another apps: https://support.google.com/fitbit/answer/14236613 For more help, reach us at: https://goo.gle/contactfitbit

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Sense 2 - packed with advanced features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Fitbit Sense 2 watch. I has all the health and fitness features that are important to me. They are easy to setup and use. I would not hesitate to recommend this watch to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have some problems with getting the firbit to work like I want it to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sense and decided to upgrade to Sense 2. I got it set up and used it for about 10 minutes and decided that it was not for me. I returned it and went back to my original Sense. They messed up when they removed all of the 3rd party apps that I actually use on my current Sense. Swiping right now only gives you stats and you are limited to a few apps. If you have never had a Sense and truly only want fitness info, this is the watch for you. If you like the "smart" options to the Sense, stick with the original Sense. You will not like the "upgrade."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last watch was Versa 3 . Definitely like the Sense!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit looks nice and it's great for tracking exercise. It's not quite as easy to use as the Fitbit Versa but it's still pretty easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend it to buygreat smartwarch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great until it didn't

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this watch since January 2023 it has worked great until a week ago. It just stopped, screen wont come on and it wont sink to my phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too great. I bought this for my mom deaf mom, in hopes to communicate with her via text; however, the I am constantly having to disconnect the watch and reconnect because she does not receive the notifications. I thought I was upgraded her from a the fitbit. Not a great "upgrade".

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MariaM. We're sorry to hear that your mom's Fitbit Sense 2 is not receiving text notifications. We appreciate your effort in troubleshooting. We recommend trying these tips: https://support.google.com/fitbit/answer/14225533

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 3 out of 5 stars

    Doesnt work with spotify

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the charge over this one. I had to unpair and resync twice for no reason. Very annoying.

    No, I would not recommend this to a friend