Customer Ratings & Reviews

Really good fitness watch. I used this primarily to track my heart rate and steps. It did both accurately. I would still be using but I bought an Apple Watch.

Great watch! Had all of the health features that one could need. Lightweight and easy to use

The watch is really nice, but the band that came with it has an odd way of closing it. I have dropped the watch a couple of times when putting it on because I didn't have the band situated correctly

Great watch! Easy to set up and the features are great!

Beautiful and works good. wish I could have vibration on my watch without my phone being on vibrate.. also wish there was a find my phone option. Band is a little uncomfortable

The new Fitbit Sense 2 is so much better than any other Fitbit I've had and I've been wearing them since they first came to market. Excellent produxt that just keeps getting better.

Excellent!! Great improvement over the tracker I previously owned, fantastic product at a great price!

It works great. Its easy to use. Its to navigate. It fit nice and the optional size of the bands is perfect.

Sense 2 seems like upgrade from Sense, which lasted for years.

Provides the information I want and easy to use. Helps in my fitness efforts.

I cared for my Fitbit Sense 2 very well, yet after just two years, the battery is completely dead and the device is now a useless trash. For such a high priced product, this kind of failure is unacceptable. Google’s customer service was useles offering only generic troubleshooting and zero accountability. No repair, no replacement. I feel ripped off. This was a costly mistake I won’t make again.

I bought this Fitbit after being diagnosed with Afib, it has helped immensely with showing my heart rate and oxygen levels as well as indicated I was in Afib while sleeping.

The Fitbit Sense 2 is a strong step forward in Fitbit’s smartwatch lineup, especially for those focused on holistic health and wellness. Building on the success of the original Sense, this model refines both hardware and software for a more polished experience.

Fitbit was absorbed by Google and this was the best opportunity to get one since the Pixel watch is replacing it. Outstanding functionality and user friendly. Best Buy associate was courteous and helpful during the purchase.

Took me a while to figure it all out, but I really like it. It encourages me to get moving more and for longer intervals. Your salesman really explained differences in the different devices, that helped me make a good decision.

I owned the original Sense and the main reason I "upgraded" to the Sense 2 was because the screen of my original Sense had the adhesive holding it in place disintegrated a few months ago, and even if I did repair it, I don't think the water resistance would still be in place. I thought this was a sign to upgrade to the new Sense 2 since normally when new products come out they improve upon the previous version. This is definitely not the case for the Sense 2. If this was the first version of the Sense (or Versa for that matter) I would probably be giving it a 4 or 5 star rating. The fitness features that remain do seem to be improved, but that's just going off a few days of use. The navigation, while different than the original Sense, does take some getting used to, but feels like an improvement over the original. Unfortunately for Fitbit, I do have an original Sense to compare to, and these are the features that have been removed as of my noticing, there may be more: 1) No Google Assistant. The original allowed you to choose between Google Assistant or Amazon Alexa, this one just gives you Amazon Alexa. While Alexa should work for a lot of things, if you've gone in on the Google ecosystem, this can hurt. 2) No Wi-Fi. The original allowed you to use Wi-Fi, so if you weren't close enough to your phone, it could still communicate with it and really sped up updates. This is nowhere to be found on this one, though rumors say it is still in the watch, just no way of activating it. 3) No 3rd party apps. You used to be able to download apps on the watch like Deezer, Spotify, or C25K, not any more. You are stuck with a handful of stock apps. 4) You can no longer control your phone's currently playing from the watch. 5) No on wrist Bluetooth calling. The original Sense allowed you to take phone calls through your watch. The Sense 2 does not even though it has a mic, speaker, and Bluetooth. 6) No Google Wallet or Google Apps (supposedly this is the only feature coming soon) even though Google owns Fitbit. 7) No snore detection. This is a Fitbit premium feature supported by then Sense, but is no longer supported by the Sense 2. Even worse, once you "upgrade" your Sense to the Sense 2, your previous snore reports disappear. It really seems like Google decided that the Fitbit watches were too much competition for their own smart watch and decided to bring down the nerf hammer on the latest generation of Fitbit watches. It does not mean that the features won't come in the future as a lot of those features didn't come with the original Sense out of the box, but it seems really odd that your new product wouldn't support old features. At the moment I can not recommend the Sense 2, you would be better off getting an original Sense or a Versa 3, though who knows if they won't retroactively get rid of a lot of those features that were added after launch.

Brought this as a gift to my mom and she completely loves it. Going 2 years strong with it so far!

Simple set up, outstanding features and great battery life.

Great watch. Simple set up.. comfortable band too

Wouldn’t sense my sleep or skin temperature. This watch itself was very irritating to my skin I would get patches of rash, and it would overheat and I would also get burnt.