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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,761 reviews
  • Rated 4 out of 5 stars

    Great workout buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the real-time updates on my heart rate while I am exercising or just sitting at my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my favorite wife as the third or fourth replacement Fitbit device. We both love them. Personnel at Best Buy was, as usual, knowledgeable, and jelpfule. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great it accurately tracked needed information and the app was easy to use, the battery would last the entire week and be charged super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My requested by you review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to charge this one more frequently compared to my other Fitbit with less functions. This was purchased for the heart test feature. Do appreciate the hands on test-battery life is too short. The plastic band also uncomfortable at times. Looked at other bands, they look plastic also. Will look on the website in the future for cloth or leather bands. Please make me happier with less plastic/latex bands

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JackieO. We're sorry to hear that your Fitbit Sense 2 battery is draining quickly and you're experiencing discomfort with your band. We recommend restarting your Fitbit by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then releasing the button. You can also try these battery tips: https://help.fitbit.com/articles/en_US/Help_article/2004.htm We also suggest checking out our complete wear-and-care instructions at fitbit.com/global/us/product-care For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the sense2. Look and usability is better, battery life seems.better as well. Get a different watch band, i dont like the ones that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I liked it returned it because my boyfriend bought it for me and I did not like the gray band and gray face

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second FitBit and it was easy to setup and get operational. Many more features, easy to viewing screen. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I band makes my wrist sweat, so I bought one that had holes to prevent it. The watch is the best fitness watch I have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! I like the metrics it measures and tracking different exercises. Relatively pretty comfortable band, size, and weight. Decent battery life. I can easily go for days without charging. The only con is some info doesn't load sometimes, like the weather, sleep, and readiness score, unless you go to the app and sync to the watch. This is a bit inconvenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase so far. The battery life compared to other smart watches is what sold me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    FitBit seems to be forcing you towards Pixel Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit app is great, and this is my third FitBit device. Sadly, the devices seem to be steadily going downhill. I fear this is due to Google's purchasing of FitBit and likely wanting to push people towards their line of Pixel Watches, which are generally more expensive and have far less battery life. I liked how the watch handled all the fitness tasks thrown at it, from tracking walks, sleep, heart rate, etc. When it comes time to function as an actual smartwatch, that's when you can tell that it's not the main goal. It's choppy, freezes, and requires a reboot all the time when being used for more than fitness tracking. That would be understandable, if the device was far less (think Amazfit pricing) and marketed as a health tracking device rather than "Health Smartwatch." The only reason I've rated it more than 1 star is because the build quality remains good, including the strap, and because the FitBit app is still a great piece of software.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BenS. While we’re glad you’re enjoying the Fitibt app and the fitness features on the Sense 2, we hear your concerns with the smartwatch features. We’d like to look into this to see what may be happening and get you a resolution — when you’re ready, contact us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Ok buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes the features don’t start right up. I should have researched the product before buying.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Greattv. Sorry to hear there are some features not working right on the Sense 2 — we get how frustrating that can be. We’d like to look into what may be happening and get your device running optimally. When you have a second, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I also have a Samsung Watch (Active) and my FitBit is doing a much better job tracking my steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it. Especially since he can wear it in the water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it....specially the square design. A lot of functions Excellent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health improvement smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent health smartwatch. I had the prior version and this is an improvement and has additional functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome piece of tech.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Almost a full 7 days between charges is unreal! Highly recomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far best one yet. Battery life is longer than other brands I've tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wstch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it very sleek and large face on the clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use and wear plus it charges super fast. Was able to connect it to the app on my phone easily and I wear it everyday!

    I would recommend this to a friend