Customer Ratings & Reviews

This watch was nice but it didnt have what i wanted.

I specifically told the salesperson what I wanted the fitbit to do. This fitbit doesn't do any of that.

It worked for the first 2 days and after I tried to charge it, the watch went black… can’t even get it started.. heading to return it.

Mine doesn’t hold a very long charge like my original sense used to. Kind of disappointed FitBit.

Not a valuable instrument. I wanted to return it but was away for two weeks and misunderstood the return policy.

A very different product to the Charge 5 it replaces on my wrist, but I'm liking the change. Let's just hope that it last better than the Charge 5, which seem to have an average lifespan of about 9 months. That's in line with a string of prior Fibits, that have usually fallen apart after a few months. Coupled with just awful customer service at Firbit, that has not been a pleasant experience.

Ok not that impressed based off the price. Would not recommend.

It froze all the time. Sometimes it would just be a black screen and i could do mothing with it. It was poorly made and hard a very hard time staying connected to my phone.

I got these for myself & my husband for health tracking. We asked if they could set them up for us at the store but said they could not. We bought them anyway and had trouble setting them up so returned both of them. Also we were not told to get some features you had to pay for a premium plan. They may have worked out well if someone could have taked the time to set them up for us?

This Fitbit IS a lot nicer than any others that I've owned, however, the battery barely lasts 2 days, had I known that before purchasing, I would have gone with a different watch. Fitbits generally fall apart within a year, so if this one lives up to that history, it will be the last one I purchase.

Love everything about this watch….great tracking…bands are much easier to switch out than on the 1st Versa that I had…

Love it! It's lighter than my old one. Ordered a different band. The one that came with it makes my arm sweat.

All the features you loved from older Fitbits, pending an unlisted future update. It's fast but can't take calls

Nice watch. However it isn't really accurate when it comes to keeping track of sleep.

I really liked this item until the battery burned my skin. Needless to say, I returned the watch.

The Fitbit Sense 2 I received did not work properly. Unfortunately I didn't discover it until the Best Buy two week return period was over. Fitbit replaced it with a refurbished one that didn't work either. They send a third refurbished one that worked better. I liked my Versa Lite much better than the Sense. The Sense 2 doesn't vibrate enough for me to feel the notifications. The menus are more difficult to navigate. Even though I've used their products for 10 years, I would suggest getting a different brand than Fitbit.

Works great until the charger melts just one month outside of warranty. This is the 3rd for it that breaks down for whatever reason literally right when warranty ends. Thank god for credit card extended warranty.

I am enjoying my Sense 2. I found it easy to sync with my phone. Much easier than my last Fit Bit.

Love the Fitbit Sense 2 has a long battery life but not to keen on the wristband giving me a rash

Works great, has oxygen readout for sleep time which I needed plus heart rate reading all the time.