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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1765 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,765 reviews
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous versions has more features and apps. Better battery life but missing the apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not used friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the on switch is on the wrong side - seems to be located for left handed person. I don't like the layout of the watch. The fearures are not user friendly. I would not recommend thos watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BrigetteC. Sorry to see the Sense 2 may not have been the best fit for you. While the watch is designed to be worn on your left wrist, you can change the wrist setting in the Fitbit app to match the wrist that you wear your device on to get the most accurate data. We’re just a click away if you need help: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Sense 2 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not able to take calls on my wrist. Purchased 10.3.22. Today is 1.2.23

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but cumbersome to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device and all of the features but simple things like putting a custom picture as your main display or changing time zones is clunky. Highly reccomemd for the array of features and the price but if you’re looking for an extension of your phone I would recommend getting a Pixel or Apple Watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it all set up with my phone only for it to reset itself and now wont connect to any phone ive tried to do it with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No third party apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have looked into this prior to purchasing. There aren’t any third party or music apps available for this product. I could go on a run with just my watch and wireless earbuds to listen to music I installed. Now I have to carry my phone to listen to music through it instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is having a great battery life , it is going 4 days easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned back to store, it never get sync with phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sense 2 is nice upgrade from Sense. A much more sturdy watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to switch from Apple Watch back to Fitbit and the interface and software just wasn’t enough for me. I loved my previous Fitbit watches but this one I didn’t like. Returned it after a couple days. Wasn’t for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Does everything its supposed to. Would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitness watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tracks normal functions such as pulse, steps, evening oxy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died within one year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sense 2 died within 11 months and required warranty. Additionally the screen sensitivity was just off. If I moved around the watch interface it would randomly turn off the display within a few seconds and require me tapping again or conduct ghost taps. Battery life with limited use was under three days from the get go with Always On Display (OFF). Durability: Device starting showing wear and tear on frame around screen. Comfort: no complaints

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt differentiate between laying and sleeping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and gives all the information. Easy to operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice of a fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting off even though it has a full charge. Help at the fitbit site was not helpful So if you purchase this product get Best Buy's protection plan so if you have this issue you can return or exchange it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, karlag. We're sorry to hear your experience with the Sense 2 hasn't been the best. We'd like to investigate this issue and get your device back up and running. Here's a link to reach out to us when you can: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    I DO NOT RECOMMEND

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this watch. I bought this as an upgrade. it was a horrible experience to try and use. I had 2 of the Sense 2, and none worked as designed. I had to return the first one and replace it with a second Sense 2. On both watches, it did not track sleep or any of the Health Metrics it claimed to follow. I wore each Sense 2 every night, and it never tracked my sleep. I spent days and hours on the internet and read everything possible, I contacted Fitbit support, and they could not help me. I reset everything several times and uninstalled it. Fitbit support was supposed to send me a return label, but they never did this. I returned both to best buy for a refund. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness/tracking watch and works well for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly or worth the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really impressed with this watch and it’s features. It was difficult to set up, there are very few apps for it, and it’s not at all user friendly. I gave this as a gift and the only reason i didn’t return it was because he had an Android phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Good quality, nice screen, easy to use.

    I would recommend this to a friend