Customer Ratings & Reviews

Terrible value for the price. It works OK but it's missing many of the features from the Sense - even Google Assistant. I can't understand why a google product would only offer Alexa! It's a definite downgrade from the Sense and I assume they're doing it to promote the Pixel watch instead. Very disappointed and I'm returning it

Has issues synching even with latest pixel 8 phones. Absolute waste of money if phone and app can't sync.

Very disappointed in this Fitbit Sense 2. It does not stay paired with phone. You cant receive calls/notifications or other functions that require it to be paired with phone and/or Fitbit app. It requires manual pairing several times a day to use the functions noted above. WHO HAS TIME FOR THAT?? Again very disappointed!! I owned a Fitbit Charge 4 for several years and never had a problem with the pairing function. The Sense 2 is way to expensive for what little it dose.

It does indicate if you are in afib. It doesn’t measure oxygen levels or accurately measure sleep.

I've had this for 4 months, and the battrey won't charge anymore . Of course, I'm outside my return policy. This thing is the biggest piece of junk.

I did not enjoy this product at all, it vibrates for no reason all of the time and now I can no longer turn it off. It is sitting in a box, useless. I am unable to return it now as it is too late, as I am out $250. A nice gift, turned into something horrible. It never worked right from the beginning, and I have gotten a replacement at least once. DO NOT BUY THIS.

iT WAS GREAT AT FIRST AND IVE ONLY HAD IT FOR ABT 9 MONTHS NOW, AND THE TEXT DONT COME THRU AND THEY CANT FIGURE IT OUT... WASTE OF MY MONEY

I ordered a Fitbit sense 2 online and it arrived relatively quickly. However, it is defective. Upon startup, the screen goes to a big red X and then black. The display doesn’t come on. I tried troubleshooting using the Fitbit support tools and even called and talked with a technician. They said I have to return it and they will send me a new one after they receive the defective one back. Ugh.

The FitBit Sense 2 proved to be a major letdown as it mysteriously called it quits within a mere 4 months. Shockingly, our attempts to seek help from Google yielded no results, leaving us in the dark with a malfunctioning device and unanswered questions. Consider steering clear of this unreliable fitness tracker.

I had significant difficulty trying to set up the Sense 2: tried for two hours without success. Made an appointment with a member of the Geek Squad, who spent an hour and a half making the same attempt. After getting multiple large red Xs on the screen, it was decided that I should return the item for a credit.

Fitbit is always a good tracking device. For the price, I would have expected it to improve and add more features to the product. Overall design and feel is good. Average on rating.

I love it! The first time I answered the phone call I ran to my phone thinking the other person couldn’t hear me. I was so happy to find it let me talk to the other person in the watch! I feel like I got an Apple Watch now. :)

The watch was fine, the app is not. Not very user friendly compared to Garmin or Apple Watch.

Wore this sense2 2 weeks and it just stop. my old fitbit i had about 20 years sense 2 is junk.

Terrible product. Do not purchase it. It does not notify for WhatsApp calls or regular calls. Please, for goodness’ sake, avoid buying this.

Wife loves it. Wish it would have more app integrations to Samsung phones. Wife has not figured out how to turn off alarms from the watch.

This is my second Sense 2. I returned the first one because it stopped working. I was able to get a refund for the defective watch. My second watch stopped working seven days past the return policy. They are only suitable for 60 days. Now I know why Best Buy stopped insuring FitBit watches. They are NO GOOD

I bought this as a Christmas gift for my wife. She has just started using it but loves its features so far and its sleek design. She is excited to learn and use the sleep features.

Not not that different compared with versa 4. And the period and ovulation tracker it’s basically as the Flo app

Doesn't allow the full suite of FitBit apps that have been developed over the years. Made it a walled garden making it less useful that my previous FitBit. Returned.