Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.95
Save $20
Comp. Value: $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,761 reviews
  • Rated 3 out of 5 stars

    Replace or repair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working, wouldnt take a charge after 5 months

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, DianneK. Sorry to hear there were unexpected charging issues with your Sense 2. We’d be happy to see what may have happened and get you a resolution — get in touch with us when you can here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Pretty good but some issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice watch but battery life isn't as long as advertised and I was unable to activate the promised 6-month Premium trial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first one and i like it. So naturally i like the Sense 2. However, it over compensate the mileage when i track my hike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. As expected all the bells and whistles. Not crazy they removed Google smart home support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid watch with some lacking features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the watch functions very well, however, it is missing music tracking i.e. ability to pause click on next track etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. Great that I can see texts and answer calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a regular Fitbit that keep breaking, so I upgraded. I’m glad I did. This Sense 2 has so much more to offer and it looks great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really appreciative of the upgrades in this model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vanilla Smartwatch, but works

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a really “vanilla” smart watch. Do not buy the subscription that comes with it as the free version has pretty much everything you need. The app interface itself is horrible for iOS and the watch has very basic functionality. It can’t control music on the iPhone. I do like that it’s waterproof and it’s been really helpful for sleep tracking and distance tracking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Fitbit device but...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great fitbit device, my wife loves it. However google is actively trying to hobble the device by removing all third party services without providing any alternatives. As things stand now Google just added google wallet and maps services but there is no music player & no assistant support yet. Given google's history not sure when google will drop the ball and leave the device permanently hobbled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my wife was looking for. Has more smarts than originally thought. Sleep tracking seems to be good if band is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Bit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works great, connects to my Samsung phone with no problem. Has everything i was looking for and the body temp tracking is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how this Fit Bit watch records so many health issues. Best Buy did a wonderful job of making this purchase and setup so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this watch, but i was allergic to the band. And they didn’t offer me a different band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a year now and I had to contact customer service 3 times due to back metal piece falling off. Honestly save your money and get something else. I just got my new refurb replacement anf this time I could not contact and it said this product was stolen or locked. Like you guys sent me this replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Christine. We’re sorry your experience with the Sense 2 wasn’t the best. We’d like to look into your concerns and find you the best solution we can — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Health journey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wear of this fit watch. It helps me to stay motivated in my weight loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding watch. Needs to be charged every 6 days. Does amazing tracking and very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and received it within a day! Best Buy was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking your habits! I use it at work where it’s fast pace and I’m always on the move, it’s so comfortable that I forget it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sense 2! I really like the 02 monitor and being able to see my sleep habits.

    I would recommend this to a friend