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Customer Ratings & Reviews

$229.95
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Comp. Value: $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1766 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,766 of 1,766 reviews
  • Rated 2 out of 5 stars

    Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was great but it didnt stay charged more than a day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Utter frustration.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this less than 24 hrs and have had nothing but frustration. I've deleted app and device, reinstalled, been on live chat for over an hour and I still have serious issues. I plan to return ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never ever buy anything from BEST BUY AGAIN HORRIBLE BEYOND HORRIBLE COMPANY THEY DON'T KNOW HOW TO TREAT CUSTOMERS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep the Challenges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not recommend if you stop the Challenges. They're the best part of the Fitbit experience. Has become a big part of the Fitbit experience. You're making a Big Mistake! Keep the challenges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy a samsung watch 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few days. Cant even check texts of use spotify.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Removed features from Fitbit Sense and added bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed features like apps and Google Assistant. Alexa is really bad compared to Google. Also has a sync issue that Fitbit hasn't fixed even though there are over a month of Reddit posts about it. Maybe an Android 13 issue though. Also has an issue where restarting the watch makes it say it has 0% battery for about thirty minutes and the watch sometimes even turns off because of low battery even though it's 100% charged. Another issue that has been reported for over a month. Either way, better getting something else. Had such a good Fitbit experience before this I was an idiot and didn't fully check reviews. So my fault for not checking.

    No, I would not recommend this to a friend