Customer Ratings & Reviews

After almost 3 months use, I'm quite happy with this smartwatch/fitness band. I had a Charge 2 a few years ago that had the features I wanted but didn't last very long. I switched to a cheaper Wyze watch for a couple years and decided to treat myself to the Sense 2. This watch is WAY better than previous ones I've owned. Good battery life, has the features I need and then some. Hopefully it will last longer than the Charge 2. My minor complaint is the band that tucks the end of the strap on the inside. The small one really rubbed my wrist raw. The long one is ok but kind of annoying to thread it through and under.

Excellent price from Best Buy. All the functions I wanted to monitor health and some fitness activities. The fitbit is very attractive and stylish with very easy to read letters. Very happy.

I have just recently got this new Fitbit. I have had the Surge and the Charge 2. This is a whole new beast of a tracking wristband. I have used the sleep functions, and the daily monitoring. I do like the carry-over of features from the Charge 2 and Surge, but I think that the battery life estimates are a little exaggerated. I am getting about 3 days straight before I plug it in on my trip into work in the mornings. So by the time I get to work it is up to 99%. My only issue is I have never seen it get to 100%. But that's just my pet peeve. I really track my "resting heart rate" and my overall health. The only disturbing thing for me is the "Emotional State" monitoring which to me is totally "Annoying". Other than that it works pretty decent.

The Fitbit - Sense 2 is heavy duty for wear & outdoor; & still looks stunning for Public wear. This watch does everything you need a for a 1/4 of the cost of other watches. Fitbit - Sense 2 is the best!

Wonderful watch not to complacked to use or read tell me when to recharge

I can't recommend this product or Fitbit less. Purchased this watch in May. It has never worked properly. glitchy in that the screen would sometimes freeze, the stairs were never properly counted, and while running the watch would freeze or stop working as well as never being accurate with the amount of miles I have run. I contacted Fitbit after about two weeks of noticing the issues and trying different fixes. I got the generic check for updates, restart the device, sync the device, change the clock face, and finally lets reboot it all together. After a couple more weeks and still the same issues I contacted them again and was told an update was coming and I should wait for that. The third time was absolutely so horrendous I don't think I could ever purchase a Fitbit product again. The agent on chat would stop messaging for long period and I would have to ask if someone was still there, they would give short vague responses, and never addressed my issues. Finally just said looks like you've tried everything warranty will contact you with a solution within the day. Welp, NINE days later I had to call in. I was told the best we can do is you send us your device and when we get it we'll send you a new one, the whole process could take 2-3 weeks. I tried to ask for other options as I am 1 month out from a half marathon, but nope its either this or nothing Fitbit was 100% unsympathetic to my situation which their device has put me in and the trouble I have gone through since the beginning. Its clear that this issue isn't due to a lemon device, as my husband received a Sense 2 for father's day and has had all the same issues that I have had. When you look at the message boards on the community page its a slew of the same problems. On top of that I can't say that Fitbit is going to be putting much effort into their devices as Google is pushing their Pixel products over Fitbit.

Purchased for my husband after he saw that I liked mine so much. Both of us are still learning how to use all of the features. We did subscribe to the premium membership, and so far we feel that it has been worth the extra expense. The quality of the smartwatch is very good, the features cover all that we need, and we have both been very pleased with our purchase.

I had been wanting a Fitbit for awhile and finally decided to get one. Glad I did. It's a bit irritating when it lets me know I need to get up and walk around for a bit but hey that's why I bought it. :) It's comfortable, I don't even notice I have it on so sleeping with it on is no issue and now I know how much sleep I am getting. So with a bit of help from the app I am getting enough sleep to not fall asleep on the sofa in the evenings. There are a few other things I can do with it just haven't yet maybe in the future.

I've had really good experience with past Fitbit models, so I was very excited to own this device. I was particularly interested in the heart rate monitor and ECG features. Unfortunately, the ECG feature worked sporadically with an Error/restart device message; restarting the device caused me to lose unsynchronized data. Also, the heart rate feature was consistently inaccurate, which I proved when I wore the device during a stress test. The heart rate on the device was 17 beats lower at peak than the doctor's EKG equipment. When I wore both my new and old Fitbits at the same time during exercise, the different was 10-12 beats lower than my old Fitbit. During low or resting heart rate periods, the device appeared pretty accurate. That said, I liked the look, feel, and on-device phone calls. However, I had to return it because the accuracy of the device to me is more important than the rest of the bells and whistles.

Best product I’ve bought my father after his heart surgery. Dr gets stats and we are a bit more at ease with notifications. He enjoys the simplicity of the device and the bright large screen.

I love my new watch. It holds a battery for a week and gives me all the information I need.

I bought this as an open box for a fab price. My Galaxy 4 battery was getting long in the tooth and some days didn't last a whole day. The battery life on this is 3 times better. No Spotify support which is not a deal breaker. Nice for what i paid for it.

This is a great fitness watch with some neat features. Battery life is great, I can go almost a full week without recharging. The charging cord design and functionality has also been improved and has a magnetized attachment. The band has improved over prior fit bits models. It would difficult for it to fall off your arm or fir someone to steal it off your arm because they think its an apple product. I love the look, the heart rate info, step counter and sleep functions. It gives you missed call notifications and change the watch face display from your cell phone. Overall a really great investment. I had my prior fit bit for over 5 years. I would buy again. Price is worth it.

I've been using the Fitbit Sense 2 for a few weeks now and I'm genuinely impressed. The health tracking features are top-notch—especially the stress management tools, heart rate monitoring, and sleep insights. The watch is super lightweight and comfortable, and the battery lasts me almost a full week, which is a huge plus. What I appreciate most is how it keeps me mindful of my daily wellness, not just steps or calories. That said, I do wish it supported more third-party apps or had music controls. Also, some features need Fitbit Premium, but I found the trial period useful to decide if it’s worth it. Overall, if you're looking for a fitness and wellness watch more than a smartwatch, this is a solid choice.

Bought these for Christmas gifts for my in-laws who claim to be “doing everything to stay healthy”, the watch doesn’t lie… great step, heart tracking, easy use of apps

Does what it needs to do. No regrets on the purchase

It is very helpful- I wish I had more help understanding the features

Nothing more important than your health. This watch does so much more than tell time. Heart rate, your sleep habits, body temperature and exercise. All you need to know.

I use it for exercise timer, heart rate, and many other functions. Shows the current weather. It is very comfortable and easy to use.

My husband loved his Christmas gift! Hes able to keep track of his steps and heart etc This watch has alot of great features and is easy to use and navigate