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Customer Ratings & Reviews

Your price for this item is $189.95
The comparable value price is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1687 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,687 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it more than her old Fitbit versa. Was going to go with an Apple Watch but these don’t require a data plan and they’re more health oriented. And they’re half the price but definitely not a huge difference in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Bit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design and fit. Battery life is excellent. Still learning all the features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sale price was what interested me in this product. Purchased was easy. Fitbit not as accurate on heart rate as I would like but otherwise functions are what I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2 advanced health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but display too small to read. Readings are too small to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch that is as fragile as Fitbit's future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm brand loyal to a fault and have had multiple Fitbits. Even knowing that the latest and greatest Fitbit smartwatches were scaled back, I still went ahead and got this one. I loved and really didn't notice the lack of third party apps or no Google Assistant. The screen is bright and sharp. Fit great and didn't notice at night when I kept it on for sleep monitoring. Unfortunately, less than two weeks after buying it, I took it off when washing my car, went to take it out of my pocket and dropped it from less than 3 feet (or however high my waist is). It hit the blacktop pretty softly it seemed, but when I picked it up, there was a chip on the edge of the screen and a crack across it. I was beyond disappointed. I'd never had a Fitbit break on me before so guessing it hit exactly where it would break. I didn't buy any protection, so shame on me. The two takeaways are Fitbits are still good watches and I may consider buying the protection in the future (but probably not). Experience buying at Best Buy was outstanding. Not their fault that it broke.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ChristopherD. We're sorry to hear that the screen of your Fitbit Sense 2 has cracked. To better assist you, please reach out to our support through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Fitness nut

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sense 2 fitbit really does a nice job. I typically use almost all the functions and I am very happy with the accuracy of sense 2. It does require a little playing with the icons but there is a help function. The only thing I have trouble with sometimes is the waking it up with a tap on the faceplate. I would highly recommend sense 2 for the active person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome watch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpfull on daily activities. Nice design and fits really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool watch. Works well. I like it. Go buy one yourself if you want

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Concept, low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this because it was not accurate and kept freezing on me. Also i felt like fhe HR monitor was not accurate as it ready i had a resting HR of 70-80... the concept is great but i feel like fitbit has really gone downhill. Also may just be me but the band irritated my skin.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Versa 2 Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery life with more features than my defunct Versa 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just my review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far my Fitbit sends 2 has been great I would have liked to see Google on it instead of Amazon personally because I use Google more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the performance of the Fitbit watch. To be able to monitor things like heart rate during exercise is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate heart rate monitoring and on point stress reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ive ever purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because i was diagnosed with health issues and sleep apnea. It allows me to see my issues in a different light, to work on bettering myself. Its much lighter and more comfortable than my galaxy watch. Much more accurate with steps too. I love being able to program my meals to keep track of my macros and calorie intake on the app provided.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense2 Watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I want it to do. The watch has a long life. This is my second one. We'll buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the versa4 , a couple of suttle additions on the functionality of the device, just need the app to be a little easier to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics Great value until 2 years are up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but it seems Fitbits, like almost all other electronic products now, are made to break after 2 years for companies to continue making money as ost companies lose money if their product is too good. My first Fitbit I had for 4 to 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense2 Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It helps me monitor my sleeep, exercise (steps, walk) to keep a healthy life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after my Versa 2 stopped working. I mainly use it for heartrate tracking so I cant speak for any of the added features many people buy smartwatches for. Battery life is way better as I have not even had to charge it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Comfortable and Looks Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made watch with all the health tracking features anyone can ask for. Build quality is superb and looks phenomenal as well.

    I would recommend this to a friend