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Customer Ratings & Reviews

Your price for this item is $189.95
The comparable value price is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,690 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like 1 week with a single battery charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch, I like all the information and graphics it provides, perfect for normal use, not for high-profile athletes, I like 1 week with a single battery charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch to keep track of your health n time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this watch easy to use. It keeps me moving and is easy to use. Battery life is great. I am in the habit of charging it when I shower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Had all of the health features that one could need. Lightweight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitbit. Like keeping track of steps, how you are feeling, heart rate. Just love it. Has a 5 to 6 day battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fit bit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Versa 2. They are basically the same size and I like the additional features to better monitor my heart. It’s easy to use and the band is very comfortable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It Surprised Me - It's a Great Watch!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about this smartwatch. I had returned a Samsung Galaxy 6 Watch. It was too big for my wrists (I have small wrists) so I returned it and got the Sense 2. The screen is still a little too big, but it fits much better. It has an ECG monitor, which is why I bought the watch. I had a heart attack in August, and wanted a watch that would monitor my heart rate and have the ECG monitor just in case. So far, it's been great for exercising, walking, swimming and tracking my sleep. I do like this smartwatch. I wish there were more options for the watch face without having to pay for a monthly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Keep track of my AFIB and heart rhythms. Keep my steps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    update on watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the product has been working well. It was easy to set up and required minimal assembly. The instructions were clear and simple to follow. I like that I can easily view my weekly updates on my phone. The battery life is also quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2 helped me lose 20 pounds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Fitbit Sense 2 last year. In September I started eating healthier, exercising more, and tracking my calorie intake on the Fitbit app. Over the period of 4 months, I lost more than 20 pounds. I would highly recommend purchasing a Fitbit if you are serious about tracking your movement and calorie intake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up, outstanding features and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Great improvement over the tracker I previously owned, fantastic product at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good battery life, bad connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life. The reason for only 2 stars is connecting to my phone app. I had one earlier that lasted 3 years (Best Buy warranty on 3 years, so just out of warranty), it stopped connecting to my phone. Geek Squad and Fitbit neither could figure it out. I had to by anither one. The next one lasted almost a year and the same thing started happening. Use Best Buy warranty and upgraded to a Garmin.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, anthdav. Sorry to hear the Sense 2 may not have been the best experience for you. We’d be happy to continue investigating your concerns and find a resolution for you — when you get a moment, reach out to here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Decent product would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my original Fitbit sense. The build quality is very good; the build fuel solid and it has a decent button instead of the previous haptic system. The microphone and speaker system feel stronger and the screen seems to more reacted and snappy in my personal opinion. Though with that said, the sense 2 feels like Fitbit took two steps back and one step forward with it; they got rid of external third party apps while focusing more on the internal apps divided by either Fitbit or Google along with better health monitoring gear. Though I am a little confused about one thing, even though it's supposed to be more Google forward centric, why do they use Alexa for the digital assistant? Besides that would recommend for those looking smartwatch fitness tracker without all the smartwatch bulk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product with a few bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features that don’t always work due to syncing issues. I have to manually sync this devise far too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do without it, because when i have it on ,i know What happening with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Apple Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually think it works better than Apple Watch. I can’t wait for the updated one

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant features, style and wear. Like the added features from previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker. Easy to use. Multiple watch face options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit Sense 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Fitbit Sense 2. I like the look and the face of the Fitbit. The band is comfortable. Easy to read and access additional information.

    I would recommend this to a friend