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Customer Ratings & Reviews

$211.00
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The comparable value is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1818 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,818 reviews
  • Rated 5 out of 5 stars

    perfect, economical fitness tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected to my existing fitbit app easily, usability is great, UI is responsive, syncs automatically without issues. no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my wife was looking for. Has more smarts than originally thought. Sleep tracking seems to be good if band is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl loves that watch got me all the way to whole base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker. Easy to use. Multiple watch face options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves her new watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the heart monitor, got it for my wife. Helps her when she works out, and very comfortable and fashionable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smartwatch, can answer calls on it, able to track everything i need to get my sedlf back in shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate fit but. Easy to use. Pick up is easy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch, great value for money! Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Sense 2 - The Best Choice of Smartwatches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit - Sense 2 is heavy duty for wear & outdoor; & still looks stunning for Public wear. This watch does everything you need a for a 1/4 of the cost of other watches. Fitbit - Sense 2 is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit. It is exactly what I need. Easy to order through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase; however, the recipient has commented multiple times on how much they love the watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch that is as fragile as Fitbit's future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm brand loyal to a fault and have had multiple Fitbits. Even knowing that the latest and greatest Fitbit smartwatches were scaled back, I still went ahead and got this one. I loved and really didn't notice the lack of third party apps or no Google Assistant. The screen is bright and sharp. Fit great and didn't notice at night when I kept it on for sleep monitoring. Unfortunately, less than two weeks after buying it, I took it off when washing my car, went to take it out of my pocket and dropped it from less than 3 feet (or however high my waist is). It hit the blacktop pretty softly it seemed, but when I picked it up, there was a chip on the edge of the screen and a crack across it. I was beyond disappointed. I'd never had a Fitbit break on me before so guessing it hit exactly where it would break. I didn't buy any protection, so shame on me. The two takeaways are Fitbits are still good watches and I may consider buying the protection in the future (but probably not). Experience buying at Best Buy was outstanding. Not their fault that it broke.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ChristopherD. We're sorry to hear that the screen of your Fitbit Sense 2 has cracked. To better assist you, please reach out to our support through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch. It monitors my heart rate and sends me messages when I get stressed out. It helps me track my steps. I love how customizable it is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get accurate and reliable smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Fitbit Sense 2 for a couple years . It’s easy to use and accurate. Several friends and I enjoy it. Would recommend it without hesitation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Concept, low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this because it was not accurate and kept freezing on me. Also i felt like fhe HR monitor was not accurate as it ready i had a resting HR of 70-80... the concept is great but i feel like fitbit has really gone downhill. Also may just be me but the band irritated my skin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features of the watch, but if i had know I would have to charge it every day I would have chosen a different one. I had a fitbit before and the battery lasted well over a week. It's a good watch with good features, but be aware that the battery life isn't very good.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, AshleyS. While we’re glad you’re enjoying the features of the Sense 2, we hear your concerns with battery life. The watch should have up to 6 days of usage on a single charge — here’s some tips to extend the life of your device:

      1. Turn off the always-on display setting.
      2. Avoid using the GPS continuously.
      3. Dim the screen or turn on auto brightness

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226518

      We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Comfortable and Looks Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made watch with all the health tracking features anyone can ask for. Build quality is superb and looks phenomenal as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Beautiful smart watch love wearing it when I exercise keep up with my step & etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides very valuable insights and notifications. Keeps charged for up to four days. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected but took some time to get used to all the functtons

    I would recommend this to a friend