Customer Ratings & Reviews
- Model:
- FB521SRWT-US
- |
- SKU:
- 6514038
Customer reviews
Rating 4.4 out of 5 stars with 1765 reviews
(1,765 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Razer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hv hd two other fitbit but this sense 2 is the best. You it connect to your smartphone and akl of your emails, notifications and phones call are easy to access. I recommend the product.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Hope you have better luck than me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just switched from Versa Lite, and holy moly! This is a pain! Constant connectivity problems with my phone (android), having to restart phone. Screen frozen on watch. Have to put on charger, try to restart watch, but screen is either black or the fitbit emblem is there and can't access anything on the screen. If I drop connection with my phone, I can't just turn the blu tooth off and back on (selecting the watch). I have to restart everything. This was NOT an issue with the versa lite. This watch was finally delivered last night and I have had to restart everything several times. It will work fine, then it won't. Cannot imagine I will be keeping this watch.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, KellyL. We're sorry to hear that your Fitbit Sense 2 is not syncing to your phone. We recommend trying these syncing tips: https://support.google.com/fitbit/answer/14236618
You can also try giving your Fitbit device a restart by going to this link: https://support.google.com/fitbit/answer/14194938
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
It's Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sense 2 does what it is suppose to do. Features are nice but for many of the features you have to utilize an app. Stand alone features on watch would be better. Very limited wrist bands available. Those that are are limited in style, size, and materials. I hate the Silicone bands they do not breath and they leave rash even after washing. The bands are cheap make a good fabric band that breaths and stretches.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the silicone band on this watch and the size and shape of it. It has a lot of features. However, unlike all the other reviews, it will not stay charged for anything. I can’t wear it overnight because by morning it’s dead. It’s taking forever to charge I’ve only had this watch since January. So within four months it feels like it was a huge waste of money.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, SandraH. While we’re glad you're happy with the fit and size of the Sense 2, we're sorry to hear you’re running into issues with battery life. The watch should have up to 6 days of usage on a single charge. Here’s some tips to extend the life of your device:
1. Turn off the always-on display setting.
2. Avoid using the GPS continuously.
3. Dim the screen or turn on auto brightness
Here’s a link with more details: https://support.google.com/fitbit/answer/14226518
We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Great smartwatch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far from experience in a year it will brick and I'll have to decide if I'll continue
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Sense 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, comfortable and has the features I was looking for.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 2 out of 5 stars
Sense 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Sense to the Sense 2. It seems obvious that with Google announcing their smartwatch they took away many features from the Sense 2. If you're looking for a fitness tracker with long battery life the Sense 2 is ok but it is overpriced. If you are looking for smartwatch features look at other devices. Yesterday (10/18) I received an email from Fitbit offering the Sense 2 for $199 until 10/22. This seems desperate and I wish I would have waited to purchase and trade in the Sense 1.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sense2 replaced Sense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the new features on the Sense2. Especially the way it is connecting with her iPhone. Her Sense would never connect properly to the iPhone for messages.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine when counting steps keeping time and some of the other health matrix but when it comes to the SPO2 it worked for a while then it quit
I would recommend this to a friendBrand response from FitBit Team
Posted .Thanks for reaching out about your Sense 2, 1RWB. While we’re glad you're enjoying most of the health functions, we hear your concerns about the SpO2 not recording. Here’s a few things to check to make sure your device is working optimally:
1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
2. You must sync your Fitbit device with the Fitbit app before the clock shows your SpO2 data. Note that it may take around an hour for your SpO2 values to appear after you sync your device.
3. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
Here’s a link with more tips: https://support.google.com/fitbit/answer/14226120
We’d be happy to investigate further here: https://support.google.com/fitbit/gethelp?hl=en
Rated 4 out of 5 stars
Worked well but just not for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great as far as counting steps etc...but no wifi connection or ability to see calls or texts. For me personally it was uncomfortable but may just be because of my type of work and I believe I have carpel tunnel.
I would recommend this to a friendRated 5 out of 5 stars
My favorite
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very comfortable on the wrist and it tracks everything I need.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Keeps accurate data
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Versa that died. I like all the additional features. It was easy to set up. Also comes with 6 months of premium.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Create product :) I have owned a Fitbit since they started making them . They keep you accountable and challenge you to go farther .
I would recommend this to a friend- Pros mentioned:Battery life
Rated 1 out of 5 stars
Not as featured as its predecessor - Fitbit Sense
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retail cost for the Sense 2 is higher than the Sense. The Sense 2 is less featured than the Sense. The Sense 2 does not have the ability for a Wifi connection, only a blue tooth connection to a smart phone. There is no ability to answer smart phone calls. There's no Voice Assistant option to use Google Assistant, just Amazon Alexa. There's no ability to download apps like Google Maps, Spotify or Emergency ID. All these features are available on the original Sense.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing piece of product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item as a birthday gift for my boyfriend and he is absolutely in love with it! He loves the way that it fits on him as well.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gear product! I like the fact that it works with spotify.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the best investments that I have made when it comes to fitbits. I really like the fact that I can answer my phone and get my messages on the device. I would highly recommend the Fitbit Sence 2
I would recommend this to a friendRated 5 out of 5 stars
Fitbit Sense 2 is Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the original Fitbit Sense. Lots of new features and excellent battery life. My go to fitness tracker for my daily workouts!
I would recommend this to a friendRated 4 out of 5 stars
Love the watch.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife’s birthday and she is just in love with it! She like the badges she gets for her steps lol.
I would recommend this to a friend