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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1768 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,768 reviews
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now as good as the original. They took all the apps away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    get this fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch is great, user friendly and goes with most outfits. no complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second purchase of the same item - both batteries are trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a brand new device the battery dies pretty quick

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker doesn’t work for jack!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I receive a phone call, I’m able to answer the call on my sense 2, however I do not hear anything! I tried several suggestions to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because of Black Friday sale but less than a month and already broke. I was going to charge it and it died. Still had 48% then dead trying to charge it. I did not like the sense 2 at all. Almost useless compared to versa. Versa actually notifies me when I get message and the alarm isn’t as complicated as the sense 2. Doesn’t notify on FB messenger or other communication apps. Barely notifies me on text message alone. Really disappointed compared to versa.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never connect to my phone with the apps and with out the app not working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten an Apple Watch- this is poor- doesn’t do enough in a clear manner

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Fitbit Sense 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated features from my old one. Updated screens. Easier to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this at all. There is no noise to it it just vibrates. And this doesnt count steps correctly either. You can swing your arms and it makes the steps go up in which my sons samsung does not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO GOOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch doesn't work, it's not at all precise in the counting of the steps right now I'm going more than 15 thousand steps and with more than 2 thousand calories burned. Unusable clock bobsleight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrist band is rubber . Does not fit . Not adjustable. Left a mark on my wrist . Sweaty wrist not good for the amount of money i paid

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Sense 2 still the best smartwatch for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit fell apart in Spring 2024: one of the metal plates on the back of the watch detached from the back. I attempted to replace the metal plate with Superglue, but the watch did not return measures of sleep reliably. So I bought a second Sense 2 this fall from BestBuy and immediately put it into service. Now my sleep is being properly documented!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Don't wait just buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Fitbit Blaze that i had for about 12 years. So much more light weight and the extra features makes me wish i bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Good Smartwatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Versa 2 because of new health issues. The Sense 2 works similarly to the Versa with a few additional features. It was not as easy to set up as I thought it would be, but I think it would be a snap for most other people. The only thing I dislike about the Sense is the band. The band on the Versa was much better. Overall, I am pleased with the functionality of the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Very happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday and he loves it! Easy to use, comfortable, all the features he wants. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the sense 2!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch so far. Great way to keep track of steps, sleep patterns, and heart rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! Works wonderfully & the price was reasonable. Setup was easy & categories are user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Just what I needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted, i like the overall set up including heart rate and sleep duration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and accurate. Really easy to use and has everything I need.

    I would recommend this to a friend