Customer Ratings & Reviews
- Model:
- FB521SRWT-US
- |
- SKU:
- 6514038
Customer reviews
Rating 4.4 out of 5 stars with 1768 reviews
(1,768 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since Google took over this company The software has been written by a 5-year-old You will be lucky if you could read the time half the time wearing this thing. You can never speak to the assistant You will never be able to get Bluetooth connection working right And the watch will glitch on you at least once a month.... Thanks to the reject engineers at work at Google.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the sense 2. The metal bands on the back fall off. If your watch is 1 day past the warranty, Fitbit won’t replace it. Check the fitbit chat. Fitbit is losing customers.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch was great but it didnt stay charged more than a day
No, I would not recommend this to a friendRated 1 out of 5 stars
Utter frustration.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this less than 24 hrs and have had nothing but frustration. I've deleted app and device, reinstalled, been on live chat for over an hour and I still have serious issues. I plan to return ASAP.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never ever buy anything from BEST BUY AGAIN HORRIBLE BEYOND HORRIBLE COMPANY THEY DON'T KNOW HOW TO TREAT CUSTOMERS
No, I would not recommend this to a friendRated 1 out of 5 stars
Keep the Challenges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend if you stop the Challenges. They're the best part of the Fitbit experience. Has become a big part of the Fitbit experience. You're making a Big Mistake! Keep the challenges
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Just buy a samsung watch 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few days. Cant even check texts of use spotify.
No, I would not recommend this to a friendRated 1 out of 5 stars
Removed features from Fitbit Sense and added bugs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed features like apps and Google Assistant. Alexa is really bad compared to Google. Also has a sync issue that Fitbit hasn't fixed even though there are over a month of Reddit posts about it. Maybe an Android 13 issue though. Also has an issue where restarting the watch makes it say it has 0% battery for about thirty minutes and the watch sometimes even turns off because of low battery even though it's 100% charged. Another issue that has been reported for over a month. Either way, better getting something else. Had such a good Fitbit experience before this I was an idiot and didn't fully check reviews. So my fault for not checking.
No, I would not recommend this to a friend