Customer Ratings & Reviews

I accidently swam with my Charge 2 fitbit and could not find another to buy to replace. Got the sense for its advanced heart features, but it is not very user friendly. Also it gave me horrible rashes causing me to find a replacement watchband - what has Fitbit not yet found a band that does not cause allergic reactions?

Piece of junk! I owned this for exactly 13 months and the screen literally popped out of the mount. It is now useless. Looked online and it a huge, known problem but Fitbit will do NOTHING for you if your watch is over 12 months. Save yourself the aggravation!!!

Ordered two for both of us. Have two charge every other day. That sucks. Great features, but!

looks good. connection and battery life are better than old model. Others are the same.

Great Fitbit. One issue is it does not detect sleep as well as previous fitbits.

The battery is awful. The charging cable is not great.

Seems overpriced. Good Product. I had to return this as the GPS was not consistent at times during my workout.

The overall product is excellent. Except for 1 detail: there is a recurrent issue with the top left connector on the charger. I have replaced about 4 charging cables by now and all suffer from the same problem. Really takes the gloss away from an otherwise good product. Google is assisting me with replacements though.

This is my 3rd Fitbit. Love it, Love it, Love It! at first I thought the body of the watch was a lil big, but I got used to it in short order. Ordered a more stylish metal band and I love it even more...

Overall I am just meh on this product. My main problem is that the Bluetooth keeps disconnecting and therefore so many of the great features (health, calling, text) are not working consistently. The battery is great. Set up was ok but not great. Overall, I much prefer the Apple Watch.

I brought this smart watch for my brother in law for his birthday.

Wife very happy with gift. She has had fitbits before but is much happier with this version than ones in the past

Fitbit Sense does a great job of counting my steps and monitoring BPMs. It is very versatile and has numerous functions that I am still exploring. I actually stopped using my Apple watch.

I really like the advancement of this Fitbit.More options tham before. Also included am extra wrist band.

It's a nice step tracker, will test out the rest of the features once I get motivated.

If you are looking for an alternative from the Apple Watch then I highly recommend the Fitbit sense. It’s everything that an Apple Watch offers but in the sense. The sensors are spot on and accurate.

This is my first Fitbit and I'm loving it. Helps keep me on track with my goals, offers recipes & workouts & mindful programs. Had trouble setting up some of the programs, but customer service was great in assisting me.

I have been loyal to Fitbit since the clip ons, until today. They released the Sense with know issues. The Sense will not hold a charge. I asked for a replacement and I will have to send in first then they will replace - poor policy and not customer friendly. Software issues-poor QA

Great watch it is my 3rd, I like it the best so far. My samsung would keep shutting down even though battery was good. The health Smartwatch 2 was a good value, not enough watch face choices and app was a little limited.

I have been a fitbit guy since they came out. My surge just died so I decided to go for the current best. It has all the feature I need and more. I just got it and it has so many more features than my old one. I am sure I will be learning this for awile.