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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,173 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I love all the amazing things it can do it will even let you take phone calls and read texts I have a older Fitbit but this one is amazing compared to the both of them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice watch with a cool style but it does have some flaws. I on numerous occasions had to re connect my watch to my phones Bluetooth.. does not support all music platforms which was a high deal because I do not use Spotify nor Pandora. I returned the watch due to that..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Updated Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch has a ton of features. It is pretty oversized and heavy though. Easy to transfer from another fit bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a little difficult to set up, but there is a website that is very helpful. Even phone-in customer service. It is actually a very good smart watch with many features to help with a person's health and physical activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Fitbit Yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way better than my previous smartwatch. I definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the FitBit Sense. I am wondering why it says 6 days of battery life, but mine lasts only 3 days. Easy to charge. 6 month premium trial requires a credit card entered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit bit Sense

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the fit bit sense. The steps goals are good. The voice assistance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful reminder to move.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly helpful. Since working from home my activity during the day has decreased. With the hourly reminder to get up and walk I have been getting in my 10,000 steps a day..and sheding pounds is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sense

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new fitbit, the EKG feature is a great add along with the mediation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartwatch,only drawback, you can't play music locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it. Enough said ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to older models with more bells and whistles. It offers more features to play with. Its clarity has improved making easier to read and is user friendly making those additional features actually usable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full function, but the sleep analysis is often short on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it as a gift to my friend, he liked it a lot. easy to handle and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Succesor!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my versa 1. The added GPS and features is a huge plus. The Google assistant was just recently updated and added and so was answering phone calls by the watch. Overall with the latest update it has been a great succesor!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being the most expensive Fitbit ever really disappointed in performance Doesn’t show time when wrist turned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy fall detection on false advertisement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great easy to use. There isn't an explanation of why they falsely advertised it on their website it said it had fall detection originally it does not. This is on Best Buy more than anything else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful sells their wallet app frequently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch and several of the features. It gets three stars because the Wallet App is constantly asking to be setup. I am not finding a way to turn it off and clearing the screen on the watch is not easy. About 25% of the time the notification is in the way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fit for Life.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is nice but the price is a little much and you still have to.make in app purchases.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging issues

    Rated 1 out of 5 stars

    Spend your money on something else!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third FitBit, all purchased from Best Buy. I lost the first, too bad for me. I replaced it, and i had such issues with it i speed wearing it. This year I decided to try it again, and it was a costly mistake. I purchased the Sense, and it has never worked correctly. 1. Won't sync for phone calls or texts 2. Music Won't sync 3. Well, nothing will sync properly 4. Sometimes, the text will sync for a few minutes but that's it 5. Calendar Won't sync 6. Pandora Won't sync 7. Sleep app no longer works 8. Strap ripped out of the blue. Seriously? I cant even wear it more. Don't waste $325.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good watch. Not as simple to use as my previous one. I’m not a fan of the single button.

    I would recommend this to a friend