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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,173 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small and functional device..easy to maneuver and operate. Battery life is so..so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to do updates and I wish the warrenty could be offered sooner upon purchase or there were protection items available because it is very fragile. Not much different from v2. Size could be larger for the average individual/males. Love the fitness aspect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, more features than most Smart Watches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features and better connectivity than the predecessor...

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Sense won't charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months in and my wife's Fitbit sense won't charge as well.  Tried all of the suggested cleaning and new charging cables but still not good.  I called Fitbit support and they were rude.  I have had 4 Fitbits and this is by far the worst.  Customer service has never treated me this way in the past.  I was willing to overlook the problems with other versions due to good customer service in the past but they have really out done themselves this time.  This is the last Fitbit I will ever buy and you should all consider doing the same thing until this company gets itself together.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fit bit watch, has everything you need to help have a healthy lifestyle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on you. Its a good value watch and happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to order a Smart Watch from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for same day pick-up. All worked out very well. Also the Fitbit Sense seems to be a very good smart watch for Health monitoring. Even monitors you sleep patterns and provides weekly reports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she is very happy with it. Would definitely recommend this watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I like the Fit bit. Wish I gotten it sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feature to have ECG monitoring, however, the view style for options on the main screen is difficult to navigate sometimes. The wake screen feature is flawed and takes several wrist turns/screentaps to turn on. can answer calls on the watch, but you can't even hear or speak on the watch and it says that is a feature

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best fitbit ever i had the ionic but love this way more!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for providing a benchmark of activity, not sure how accurate the sleep data is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the previous Fitbit Ionic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS touch is slow to respond aka lags at times, hopefully this gets better with updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far more app functionality than the other smaller fitbits but still seems inaccurate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I love that it tells me my body temp at night when I’m sleeping and gives me hourly reminders to drink water and to get some steps in, especially since I work from home at a desk all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, it’s compatible with Android and IOS phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, better than my charge 3. Can’t leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made Sense to buy this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this smartwatch the most out of all the ones I have had. All the info that it gives me, the connectivity are top notch. I would buy another one of these if I had to buy one today.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works for what I want.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery good. Charge quick. Not really user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I loved this watch, But ...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch but return it because it had difficulty charging after a while. I latter found out others had similar issues from a face book group. Someone in the group recommended an off brand charging cable to fixed this issue. I already returned it so i cannot verify this.

    No, I would not recommend this to a friend