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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,173 reviews
  • Rated 5 out of 5 stars

    Health and time piece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung watch to go with my phone It does not have a great battery life for how I use the watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas, and she loves it. She owned a previous model, and absolutely loves the new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Watch. Second one because my first one got broken my someone. Overall great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vs Apple watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Apple watch because of better tracking history, but overall I prefer my Apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new watch! The sense has many features that you can use to improve health and wellness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Fitbit smartwatch great readable screen. apps and music features work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do and so much more I haven’t figured it all out yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to track my work outs and sleep. I absolutely love the way it looks too. It is perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch would only hold charge for 3 days contrary to 5 days as stated on the FITBIT website. It has many features, but the battery has a big problem. The customer service was not much of help. My earlier sense would show 50-70 floos climbed per day which was totally wrong. Customer service said to turn of this feature -- Such a GOOD EXAMPLE OF PRODUCT FAILURE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped working after 10 months. It did not last at all. It kept having reload issues.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Sense stopped working. We recommend giving your Fitbit a restart by following the steps here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm Make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. For further help, reach us at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Fitbit Sense for Monitoring Sleep Apnea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at a simple and comfortable way to monitor my Blood Saturation at night and this is the answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smartwatch. This is what I need for a great price and personal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome alternative to a iWatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the fitness metrics needed. Bonus being waterproof so you can track time in the pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift. She absolutely loves it! The functions are sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit watch is working great and would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadgets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my other half he uses it every day and loves hiw it tracks his workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our second one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this watch! The functions, the monitoring, the compiled data!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade (From Ionic)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Sense from Ionic , better looking and features Google assistant coming soon. Very pleased so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first few months... then suddenly stopped charging. I tried all of the troubleshooting options on fitbits website. Even bought a new charger. Still won't charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    7 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only issue I have or would like is that the screen would be a bit brighter

    I would recommend this to a friend