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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,173 reviews
  • Rated 4 out of 5 stars

    I like my new Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Sense to replace my Charge 4. I like the Sense. One issue with my Charge 4 was I couldn't read the display in the sunlight. The Sense display is easy to read in at any time of the day. The downside is that I need to charge my Sense more frequently (every couple days) but a minor trade-off. I'm not crazy about the band that comes with the Sense. The band folds under the band to secur it, making it more bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, like the shape of it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I wish it charged wirelessly and not just with the special adapter. Overall would purchase again but it does feel like its missing some features for the price point. The band is not my favorite compared to some of the apple watch bands. It feels like one hole is too tight and the other too loose. But that could just be my wrists.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly durable. I wear everyday and work in the building trades, so my hands arms take a beating along with whatever im wearing on them. Features are plenty and nice. Battery life is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Larger format fitbit information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a more standard fit-bit for a while and desired something with a larger display. The "Sense" serves well as a step-counter, displaying that information as well as heart-rate in a much easier to read format. The charge lasts approximately a week and the re-charging is relatively fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    smart and pretty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's like having a doctor, computer, pedometer, watch,and a beautiful piece of jewelry on your wrist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit but first Sense. I liked my Surge Fitbit better. The good feature of the Sense is the ability to change your screen/display with as many choices as you can think of. The one negative feature is the battery only lasts about 48-60 hours and my Surge seemed to last 4-5 days. I always seem to be charging or need to be always looking at charge level. The GPS works well but I am not sure it is too accurate but good enough for a short distance, slow runner like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a quality feel with many health features. Its battery last several days without recharge making it a good value against the apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great batter, easy to customize. Voice text compatibility only works with android phones.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Smartwatch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout smartwatch! Easy to use, follow instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the Versa 2. Better battery life and worth the upgrade. Only negative is it seems to skip sleep tracking about once a week. Have read other reviews about issues disconnecting from phone, but I’ve had mine a month and have not had any issues. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wears out faster if worn in water.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sense when it is working and connects to my phone. I often had to reconnect by shutting down the app or restarting the sense. And do NOT wear it in water. I have had it for a year after starting it to swim it stopped working. It is great for tracking exercise (except in water) and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great smart watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Fitbit product. The Sense interfaces with the Fitbit app much more smoothly than my prior Fitbits (which use to hang and freeze the app every once in a while). Better value than the Sense 2. Stainless steel back is better than the Sense 2's aluminum case; the haptic recessed button works as well as any protruding button. Does 90% of the functions of an Apple Watch at a fraction of the price. Battery lasts 5-6 days as long as you do not use the oxygen level sensor clock faces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a different band that the standard one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am giving this 4 stars is that the silicone wristband is AWFUL! It rubbed my skin raw on both sides and it was never worn too tightly or too loosely. Please change basic models to include a fabric band or metal band instead. Otherwise it is a great functional device. Just haven't worn it in months since I haven't found a band cheap enough to replace it with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Not an Apple Watch, but an excellent alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a great addition to the fit-oriented (or interested). The heart rate monitor is very accurate, better than the Samsung Galaxy series watches, and the various stats it records - including sleep tracking, seem accurate as well. I love the Fitbit application, it's quite easy to use, the API integrations with other apps is excellent as well. If you are doing any kind of exercising this watch will surely log it accurately, even without you specifically starting a "workout" on the device. Last but not least, the battery is outstanding. I often go 2-4 days without a charge and I fiddle with it fairly frequently. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Customer service

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the sense to connect and when I did get it connected it wouldn’t stay connected. The Bluetooth capabilities also wouldn’t consistently work. Tried contacting Fitbit customer service for hours and no one knew how to fix the problem and kept telling me “everyone is having this problem”. Best Buy geek squad couldn’t help. I don’t understand how a product like this passed during production. Returned product and went with the iWatch. Very disappointing. I hope Fitbit fixes the bugs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned an open box galaxy 4 and went with this simply because of the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fitbit. Wish it had some of the same features the versa fir messages but otherwise i like the health aspect of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracker and so much more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my better half as an early birthday present. Not only is it just a FitBit fitness tracker it's a fully loaded smart watch. She keeps track of her steps and idle time while at work, as she's using to listen to music with her Airpods. She absolutely loves it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Messaging doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tracking my fitness but Fitbit doesn’t seem to like staying connected with text messaging. My last charge only connected sporadically with iPhone and the sense has yet to receive a text for more than one day with my Samsung phone. Thought it was an iPhone problem trying to get you to buy Apple Watch but I guess not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, battery lasts way better than an Apple Watch. Wish I hadn’t worn in shower even if it said swim proof

    I would recommend this to a friend