Customer Ratings & Reviews

This watch tracks my steps perfectly, which is what I needed. It goes above and beyond by tracking heartrate, SPO2 and so many other cool features like playing music from my phone and answering calls.

I really like my new fitbit. Has a lot of features that i am enjoying using.

Loved the looks, easy to pair, easy to manage, like that I van change straps colors

Check all the 1 star reviews. Lots of recent bad reviews for people owning it less than 2 years. I loved my Fitbit sense until it died after owning it for less than 14 months! I used it all the time for running, keeping track of my steps, heart rate, miles i walked and ran. It was great until it died 2 months after the 1 year warranty expired. I spent $250 on this Fitbit sense and I expect it to last longer. Contacted Fitbit warranty department and I asked them to send me a new Fitbit Sense. They said no but offered me 35% of a new Fitbit. Told them I will not waste my money on another Fitbit product. One good thing, I purchased Best Buy's TotalTech Membership and they extend the warranty from 12 months to 24 months. So they will either repair it or give me a new Fitbit

This is a very useful, easy-to-use fitbit. I have had it for about 2 almost 3 years now. Highly recommend.

The watch is solid, much better strap design than the Ionic, but I see two significant flaws that bring it way down. First and foremost, the heartrate monitor is often inaccurate. Even at rest it's frequently off by 5 - 10 bps. It also doesn't keep up with heartrate changes in real-time and that's just a huge blunder. Second, since I prefer to wear a protector over the watch (so it doesn't get dinged / scratched) the EKG / stress test features are difficult to access. Those features require touching the rim of the watch, which is fully covered by every protector I've seen. This just seems like bad design by Fitbit.

Love my new watch. Does everything it says and I love its features.

I love FitBit- they always work really well for me. I love being able to monitor everything healthwise and the fact that I can dictate into the watch for texting.

The Fitbit Sense is great if you know what you are getting into before you purchase. I did a ton of research and am very happy with it. I need the ECG function so this was a good fit for me but if you do not need the ECG or know you won’t use it do not buy this and get the Versa 3 instead. A few things to point out: The sense comes with 6 months of Fitbit premium and this works even if you are currently a subscriber (just cancel your current subscription and the six months free will be available). The screen is gorgeous and the battery life is very good. I’ve dropped it a couple times already from about chest height and both times it landed right on the watch face (onto a hard wood floor) and there are zero scratches or scuffs so it seems very durable. I don’t think this watch is worth full price ($330) so the current $50 off (or more if you’re lucky) over the holidays is much more in line with what the Sense should cost.

Seems very basic. I miss my Google watch, but the apps I want to use don't play nice with Google. Now, it's not quite a year old and my battery is starting to die much quicker than it used to. Also, it will track "steps" that are just movements. It is nice that I can see my heart rate easily, and it cant take a beating, I'm pretty clumsy. It is much more comfortable to sleep with than the bulky Google watch though.

Excellent watch. Easy to use. love the look and ease of use. Great buy

The Fitbit Sense was a gift for my 69 year old mother. This smartwatch is perfect for her. She absolutely loves it! The size is good and very light. It is a good fit for anyone wanting to help monitor their health. This watch to not only tell you your daily steps and heart rate, it will take your temperature, monitor your sleep, has an electrocardiogram app, and will even tell you how stressed you are...

Great watch. Perfect for keeping up on fitness and sleep insight

I bought the Versa 2 a while back and i was hesitant about buying this one, but i gave in and bought it anyway. I was more curious about the newest features this watch offers and so far, i am very satisfied with it. From the ECG to the blood oxygen level check, it is keeping me busy with loads of options to explore. The battery life is true to its description. It lasted almost a whole week before it conked out. Fitbit can only get better from here, and i will be waiting for the successful results.

easy to track pulse and exercise while having cardiac rehab

I love the six day battery life but sometimes it seems like it's maybe 5 days. I only use it for monitoring emails text and phone calls insteps. I'd like to turn off the heart monitor but the sensor does not give you that opportunity. I hope they change that in any upcoming software version. I used to have a Pebble but the battery life can't it kept getting less and less and this is a good replacement especially at the cost point of $200.

Was a gift for my son and he loves it. Uses it waking up, workouts and so on

nice looking watch that has a lot more function than my old original versa. GPS, SPO2 sensor, ECG, etc... I do miss the physical buttons a little, but I will get used to it. Love the Always on Display

Fitbit Sense is the latest iteration of incredible watches that have been critical to my health. (Surge>Ionic>Sense) Each watch has been a powerful improvement on the previous versions. Fitbit incorporates its watches with a broad range of programs, websites and training videos. For my medical team and I, these have been a powerful asset in my care. For instance, before Fitbit tracking my sleep, I was averaging 3 to 3 1/2 hours of sleep a night- Now in the 6 to 8-hour region. Tracking has impacted my personal care, workouts, and nutrition. Physicians consider me a medical miracle. The range of sensors incorporated in this watch, in addition to programs and accessories, make this watch a must to improve your health and well being. Read the manuals, knowledgeable research, and utilize the information and actions recommended- This watch is a powerful well-conceived partner in your quest for better health.

Looks good. Still waiting on ECG to get cleared in US. It seems like it is not generic wireless charger. Dont work on third party wireless chargers. But overall, features and looks are decent than its predecessors.