Customer Ratings & Reviews

Very functional and easy to navigate. Battery life is good but not great. It does recharge very quickly and I like the display options of wrist, button or always on a lot. And finally, the price compared to the Apple VI is very reasonable.

Great smartwatch unless you lift weights. The heart rate monitor is basically useless for this. I've been back and forth with Fitbit and the response I'm getting is that it's a known issue they are working one. But they offer no timeline or even possibility that it will be resolved. Basically they said tough and restated the return policy. Customer service has been absolutely terrible. I think the Google takeover ruined Fitbit. I will not be supporting this product line again.

I started with a Fitbit Charge HR several years ago, then upgraded to the Samsung Active. I wanted to upgrade some of the health metrics and was comparing the Apple Watch 6 vs the Fitbit Sense. Ultimately I decided to go with the Fitbit Sense due to the extra health metrics it offered. It paired easily with my IPhone 12. Haven't had any issues. The step count seems to be much better than my previous watch versions. I also like the ECG feature. And of course, the hourly reminders to get up and move are helpful for those of us with desk jobs! The battery life is soooo much better than my previous watches. Overall I have enjoyed the Fitbit Sense.

I do like all the watch futures. But I would like to have someone in the store to assist setting the watch. It took few tries to st it up. Still some things that I would like to be assisted to set it up

good solid protection for your watch screen at a very good price highly recommended

Upgraded from Fitbit Alta HR. Love the clock face - very easy to read outside. Many exercise modes to choose from. However, the treadmill mileage is WAY OFF. Can’t change the mileage so the only choice is to delete and manually add. Being able to answer calls on the watch makes me feel like Dick Tracy! Whoever thought that would be possible!

This smart watch does everything we wanted to be able to track.

Great smartwatch. Heart rate sensor is quite accurate. Somehow not able to compute for the same return path.

Is of good quality like any of the FitBit items wife is happy with it. But FYI- it doesn't work with Google PIXEL

First comment is not about the Fitbit itself, it is about delivery. Was not even close to when I was told it would be delivered. First was on the day they said, then they said it would be a day earlier than original date, then two days after the original date. Fitbit itself is ok, it does what it was advertised to do but it has to be charged every other day. What happened to the four or five day charge?

I have had this product for several years so far and havent had any issues with it. Great product and would recommend to others.

I have a history of AFIB. Thanks to the ECG for alerting me that I was in AFIB. It saved me from a stroke or heart attack. There were 3 of us in the hospital that were alerted to our AFIB due to the smart watch.

This is fourth Fitbit that I have owned, I broke the glass on my last one. It is everything that I expected except the battery does not last quite as long as advertised. It is still good but I expected more based on advertising. I added premium service as it is offered on a free try-out. I like the band design more than the last one that I had

Very dependent on the app which you must use. The monthly cost of the app is distasteful.

Tracks my steps well. Good fitbit and fits well too

I like this watch a lot. I do wish it would tell me what my temp is and not some weird baseline crap measurement. I also wish the app would display all the info and not have a pointless health metrics area. We got this watch to help track certain fertility issues. It does an adequate job but they are seriously lacking on allowing us to view the information.

excellent fitbit my daughter loves it would recomed it to anyone that needs one

Positive first: Battery life is good compared to samsung. The fitness aspect is awful. An hour on the elliptical and don't get to fat burn or cardio until last 10 minutes and only burn 180 calories. 50 cardio and strength I didn't reach fat burn and cardio until the workout was 95% done. I'm not cheating when I'm doing these workouts

The Sense has been a great purchase. I am able to track my fitness activity, heart rate, and also keep score of how well (or not) I am sleeping. Being able to look in and see how I am doing helps me make incremental changes to my health and well-being. I do like the ability to add apps, however I am a little dismayed over the lack of apps available to download. My only wish was that there were more options to choose from. Not a deal-breaker, but more features is always a good thing. Another downside is the band. I have some issues with breathability, but I replaced it with a different band and have had much better results. I also signed up for a premium account on Fitbit and have had a great time tracking all of my progress and setting up goals. Overall, I am very happy with my purchase and hope to enjoy it for a long time.

Good luck charging this thing. We have 2 of these in our house and they both have charging issues. Want to charge it before work? Nope. A quick charge before bed? Aint gonna happen. Let it sit on the charger for 3 days and it might take a charge. Maybe. When it does take a charge, it's a nice watch.