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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,173 reviews
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. very advanced, readiness score is awesome, sleep score, steps, heart rate, GPS integrated and battery life to name a few, it is an excellent watch.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. Pretty and weather-resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Best Fitbit Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is clear and easy to read. The battery life is excellent. The sleep tracker is reliable and the heart rate tracker is great. This is my third fitbit and by far the best. I like the added features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to operate, love the App choices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracks lots of details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. Mom enjoys it. Good size screen. Intuitive. Use many or few of the options; either way, you won't go wrong with fitbit sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful, easy to use!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful, easy-to-use fitbit. I have had it for about 2 almost 3 years now. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for several years so far and havent had any issues with it. Great product and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Best fitbit so far, but be gentle with your band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help you reach your fitness goals. I rated this as 4 stars because of the band. The device is amazing, the features and capabilities. However, the band is cheaply made. Be careful with the band mines broke fairly quickly. I had to replace my band already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, just wish it was under $200, Feels like prices for these should be lower now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall low number of stars are for the device - best buy has been nothing but helpful. I've been on the Fitbit platform since 2015 and this is my fourth device; and the first that I called the customer support to place a return order. The heart rate sensing is a bit off with this one - my average heart rates for my workouts has dropped ~35 points since I upgraded from Ionic to Sense, which, to be honest, is a dampener for workouts as well. You'll have to tie it on your wrist extremely tightly to be close to any level of accuracy that you're used to with an older fitbit. Also, the ECG is a sham as it's a premium only feature that you need to pay $10/month. If you're upgrading you probably took the premium access that Fitbit was offering during the pandemic - so you can't even try the feature without paying extra money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful smartwatch, it's a perfect gift for my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and we share tidbits. Chose her with different band color to make easier to separate. BTW, one of our lawyer sons exercises constantly and he reports Fitbit is terrific for fellas like himself with the energy to put it thru the action times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Fitbit devices before and this one is the best so far. It is easy to use and the screen is easy to read. It has several different functions and they improve the use of the Fitbit!! I have small wrists but this one is not too big at all. Easy to recharge and gives you a notification when it is time to move!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my fitbit, although I have had a hard tine finding a screen protector for it. It runs pretty smoothly and I love how fast it charges.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, beautiful my wife love it, is confertable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartwatch and user friendly. I tried several versions but finally found one I liked!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend ease of use Dependable and Durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft Gold Fitbit Sense.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Black Fitbit Sense. I love it and purchased this because I love the color and it was on sale. It works with my phone and integrates with Weight Watchers for tracking. I have the plus tracking and it allows for challenges for myself and as a team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grateful the watch came with longer band. one attatched was waaaay to small. not much heavier than the one i had before. battery could last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works good when it works. The problem I have is it will not stay connected to phone. I have a Apple 6s plus. Have to remove the watch and reinstall it so it will connect again and I can receive text and phone calls. And there is no set time frame for these problems. It can be one day or a week. Reluctantly I would recommend this watch.

    I would recommend this to a friend