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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,173 reviews
  • Rated 3 out of 5 stars

    Wrist Rash Preventing Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really use the product how I want. I wore it good for a couple of weeks, as much as possible aside from charging it. Then, I noticed my wrist started to itch and get a rash. I took the watch off for maybe a week and cleaned it. When I put the watch back on, my wrist was itching again that day. I have decided to wait a little longer before wearing it again, but basically, I have an expensive product I can't fully utilize how I wanted. It tracks activities and sleep, so it must be intended to wear as much as possible, correct?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Versa 2 and love the extra features, like mindfulness and health metrics. Definitely worth the upgrade if you like seeing more detailed health stats.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to see and track steps and exercise and love the heart rate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Too many flaws especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even for serious Fitbit fans the Sense makes little sense, especially at its $300 price point, As a smartwatch the Sense is laggy, often loses connection to its paired phone, has very few apps beyond watch faces (many of which are extra cost) and has very limited options for music. Voice assistant works about half the time due to lost connection with paired phone, and it is far too easy to accidentally trigger the side 'button' but oddly difficult to trigger it intentionally. Fitbit pay works with fewer banks than Apple Pay or Samsung pay. As a fitness tracker it has a very unreliable heart rate monitor (often wildly varying from actual heart rate), its SpO2 monitor cannot be viewed on demand. Exerciae autodetection is unreliable, and it has fewer activity types than Apple Watch. The EDA scan seems like a gimmick. Skin temperature is also not available on demand and can only be seen in a nightly average. Sleep tracking is not consistent either. Finally, some of its most insightful data (including health data) and fitness features (like challenges) are only available with Fitbit Premium which increaes the total cost of the watch significantly. It isnt all bad. The battery life is much better than other similar smartwatches and I ¹it charges quickly with a smart charger design. There are some very nice watch faces. The Band replacement mechanism is very clever and easy to use. It looks premium with stainless steel bezel and a pleasing screen. If the Sense was $199 it would be easier to overlook some of these flaws but for $300 Apple and Samsung both offer superior options. If you like the fitbit ecosystem the Charge 4 offers simular capabilities to the Sense for less than half the price (no ecg or color screen) and if you want a more robust smartwatch Samsung and Apple have superiority.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend for the extra heart tracker to further monitor her heart rate and detect irregularities it isn't active yet but should be a future update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alt to Apple watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense is a beautiful smartwatch. New capabilities that connect to the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this watch. Everything is right there as soon as the screen shows. I especially like how easy it is to change the band and the various bands available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth connection sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like that it loses connection. Never had that problem before with my other fitbits. Have to keep forgetting the device and reconnecting it for it to work. Other than that no other issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Graphite Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great health Smartwatch. I got it as a Christmas gift and I love it. I like all the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for wife. She loves style and weight. The charger is mi j better than precios model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smartwatch. Wish it was a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for all the purposes that I need feedback on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the information

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch gives me all the information I want to know. I get my steps, calories burned, how I sleep, heart rate, heart rhythm, and more. It's a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fascinating watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about my new Fitbit, discovering how many features are available with the addition to purchase the Premium subscription is rich with content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit Sense. Ive had several fitbits over time and rhia one is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade to my previous Fitbit. Very comparable to the Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker is great for monitoring pulse and sleep and many other features. I am very happy with performance and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smartwatch, Same brand same quality can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features. The look is very stylish and lies flat to my wrist. This is an all around winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. All the abilities are and options you can do with the watch.

    I would recommend this to a friend