Customer Ratings & Reviews

This watch was very well designed from a comfort and functionality perspective. Long time Charge user that wanted to upgrade to a smart watch. Love the ability to read texts and answer phone calls. Can’t respond to texts on iPhone with this watch but that is a small trade off to continue using Fitbit tracking.

Had it for almost a year now and it seems to be fairly accurate but today the screen is separating from the body despite no visible damage anywhere.

Even for serious Fitbit fans the Sense makes little sense, especially at its $300 price point, As a smartwatch the Sense is laggy, often loses connection to its paired phone, has very few apps beyond watch faces (many of which are extra cost) and has very limited options for music. Voice assistant works about half the time due to lost connection with paired phone, and it is far too easy to accidentally trigger the side 'button' but oddly difficult to trigger it intentionally. Fitbit pay works with fewer banks than Apple Pay or Samsung pay. As a fitness tracker it has a very unreliable heart rate monitor (often wildly varying from actual heart rate), its SpO2 monitor cannot be viewed on demand. Exerciae autodetection is unreliable, and it has fewer activity types than Apple Watch. The EDA scan seems like a gimmick. Skin temperature is also not available on demand and can only be seen in a nightly average. Sleep tracking is not consistent either. Finally, some of its most insightful data (including health data) and fitness features (like challenges) are only available with Fitbit Premium which increaes the total cost of the watch significantly. It isnt all bad. The battery life is much better than other similar smartwatches and I ¹it charges quickly with a smart charger design. There are some very nice watch faces. The Band replacement mechanism is very clever and easy to use. It looks premium with stainless steel bezel and a pleasing screen. If the Sense was $199 it would be easier to overlook some of these flaws but for $300 Apple and Samsung both offer superior options. If you like the fitbit ecosystem the Charge 4 offers simular capabilities to the Sense for less than half the price (no ecg or color screen) and if you want a more robust smartwatch Samsung and Apple have superiority.

Really enjoying this fitbit. Only thing I was hoping it would have by now is the ability to make and receive calls through the watch, not just accept it to the headset. I believe they are possibly working on a software update to add this feature on. Very comfortable to wear all day and night. Also wish they supported a golf gps app...

The buying experience was easy and fast. 6 months later the watch stopped working.

Upgraded from the Versa 2 and love the extra features, like mindfulness and health metrics. Definitely worth the upgrade if you like seeing more detailed health stats.

This tracker is great for monitoring pulse and sleep and many other features. I am very happy with performance and ease of use.

The watch is fine, and when it functions correctly, is even great. Unfortunately the current software integrations are a disaster if you're using Google Assistant.

Great fitness watch for my fiancee. She wears it all day every day

Bought this for my girlfriend for the extra heart tracker to further monitor her heart rate and detect irregularities it isn't active yet but should be a future update

Handy links with app and is handy for keep track.of daily task

I enjoy using this watch. Everything is right there as soon as the screen shows. I especially like how easy it is to change the band and the various bands available.

I like the smartwatch. Wish it was a little smaller.

I was looking for something en-expensive and had all the bells and whistles I want. This was it!

Purchase for my son for Christmas so he could monitor his daily sports activities, he loves it!!!!

I am still learning about my new Fitbit, discovering how many features are available with the addition to purchase the Premium subscription is rich with content!

This smartwatch gives me all the information I want to know. I get my steps, calories burned, how I sleep, heart rate, heart rhythm, and more. It's a great purchase!

Great product, excellent functions, highly recommend

Lots of smartwatches add health features, but are expensive and can't keep battery. Then there are fitness trackers that have some amount of extra features, but rarely do they manage to make it work. The Fitbit Sense is the best blend of both I've seen. We've bought multiple ones in our family after giving up on Samsung and Apple products

Very good we are very very very very very very impressed