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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,173 reviews
  • Rated 3 out of 5 stars

    Decent features, not great build quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year now and it seems to be fairly accurate but today the screen is separating from the body despite no visible damage anywhere.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Amwbuster. We're sorry to hear that your Fitbit Sense is damaged. If you haven't done so already, please reach out to our support team at: https://goo.gle/ContactFitbit

  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very affordable watch. Great features and great value.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issues

    Rated 4 out of 5 stars

    Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, other than the spo2 reading in the app is flaky sometimes. I'll go a few days with the reading displaying on my watch but not syncing with the app. Otherwise it's been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sense purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sense. still trying to figure stuff out. very good customer service when purchasing. was in and out in about 10 minutes or less

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good tracker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. It replaced the fitbit Ionic which is going to be given to my son. I did not pay for the additional application which should of been free with the purchase of the tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit. It works great haven't had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good device for the health conscience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to upgrade older model Fitbit. Not all the bells and whistles as Apple but half the cost. Need to buy new bad as the one it comes with isn’t very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. This watch gives me everything I need to monitor my activities in regards to my health and cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for an upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all of the health features. It's a great upgrade for anyone. Fitbit has come a long way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch/tracker. I had a Fitbit Charge 4 HR, but the screen was so small that I couldn't read it well. The face of the Fitbit Sense is large AND in color! It does all the things the Charge 4 did, only better. I was also able to change the clock face and chose a Halloween pic from the website....in color. The band is ok. It's a little hard to put on at first, but it gets easier. I don't like the plastic material much though. I'll probably get a new band eventually. The battery seems to lack a lot. I do use my tracker at least twice, sometimes 3x, a day for walking. I usually walk between 3-5 miles a day plus my normal walking. I have to charge the battery about every 2 days. The charger is awesome. It's magnetic and attaches to the back of the watch. It charges very fast, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item to keep up with your everyday life and health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch for my fiancee. She wears it all day every day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fitbit sense especially during my outside workouts that was taking place. Unfortunately mine got stolen so I could not keep reaping the benefits of this watch but it is work the buy! The battery life is amazing, and I love how you can customized your front screen and also make alarms on the watch as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitbit. We have had great success with all the fitbits previously. Highly recommend this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Sense. It was easy to set up. I’ve been using it mostly for monitoring my active zone minutes of exercise and hourly movement steps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit Sense the latest purchased new in January 2023. Now it’s May 8, 2023 and the unit is not properly recording my Heart Rate during sleep which ties into sleep activity recording. It was recording my sleep activity correctly until May 1, 2023. Now it shows this message on Sleep Details “Your tracker couldn’t get a consistent heart-rate reading while you slept” Nothing changed after May 1, 2023 so I am not sure why this is now happening. This unit as with previous ones has also stopped recording breathing rate and heart rate variability. I use the Fitbit to record my swim laps and that is when the issues seem to start. If the Fitbit does not detect a consistent HR it will not record your sleep correctly. Same issue as my previous purchases. Fitbit Support is of no help and I already have their troubleshooting steps memorized from calling in on the past two units which eventually crashed. I bought the third unit because I was told those issues were fixed in a FW Update and the units was on sale. Looks like the Garmin will be my next choice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch and battery life. Vibrant and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Fitness Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks so many things such as sleep, exercise and heartbeat. Easy to use and has good app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy links with app and is handy for keep track.of daily task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit. My husband wanted something bigger so we returned this one.

    I would recommend this to a friend