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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,173 reviews
  • Rated 5 out of 5 stars

    Like it a lot!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Sense Advanced Health Smartwatch - Soft Gold

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t use in salt water

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until we went into salt water. We sent it back for warranty but it’s taking almost a month and we still don’t have the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what my daughter-in-law wanted. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sensa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great information to better your health. Tools and even recipes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fitbit so much information that is shows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and mostly reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been living with this watch for a year now, and despite some quirks, it's been working great. Sometimes it just loses the Bluetooth connection, but I can't tell if it's the watches fault or my phone. It comes back, but it you're absolutely counting on it for text or call notifications, just know that it might not work 100% of the time. YMMV.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughter and she loves the watch. She loves that it gives her zones and time spent in each zone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Making the switch to Apple Watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had FitBit watches for 2 or 3 years starting with a Versa 1. I was excited to upgrade to the Sense with the extra features. Unfortunately, I have had nothing but problems. It worked well for a couple months and then started not holding a charge well. Then it started tracking incorrectly as some days it would say I did 100 flights of stairs. Fitbit agreed to do a replacement but the replacement process was well below my previous expectations as they insisted I send the watch in before they would send a new one out. This process took over 3 weeks. I was not happy to be without a watch for that long. I have had the replacement for about 3 months and now I am seeing the same battery drain. At first I would get 6 days of life and now I am getting 3 days. Last night I went to bed with it at 70% and I woke up to it being at 45%. The benefit to me of this watch over an Apple watch is the battery life. Given that has gotten closer and given text message being hit or miss displaying on my watch I decided today to make the change and ordered an Apple Series 7 watch. I feel FitBit has let down a former loyal customer. I can't wait to get my new Apple watch!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the FitBit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the FitBit, I gave them as gifts for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features than my old fitbit with better feedback on my activity and sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for every day use !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. Best Buy's price was the best I found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for the wife. She loves it and wears it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was gift for and she loves her gift. Glad I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great watch with nice features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with nice features. Though sometime there are connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit! This was the best one that ive ever had!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for a bit but now has stopped

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly but has since stopped showing any sign of life. I tried to factory reset, tried to resync to my phone but so face nothing has worked. Read reviews and it seems this is common with this particular version. Also purchased the Versa for my mom, she loves it and it has been perfect for her and her needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fitbit sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate step measurement doesn’t have ECG monitor as better as Apple Watch.Overall good at given price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at Best Buy. Love my watch! I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't force me into writing a review the watch works fine, as well as advertised.

    I would recommend this to a friend