4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,173 reviews
  • Rated 4 out of 5 stars

    A great Christmas gift idea!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fit bit as a Christmas gift for my husband. He's already logged in quite a few miles walking. Perhaps next time you add a blood pressure reading as well as a heart rate. Our children and grandchildren helped him set it up. I guess we aren't tec savvy!!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    NEVER AGAIN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Versa, which never really worked very well, absolutely FELL APART while I was just standing there in the pool (even though it was reportedly waterproof and had a swim tracker). They offered me $35 to replace I device that cost hundreds. I should have known then to cut ties with Fitbit and Google. I didn't I bought a Sense. The device is just an overpriced pedometer/watch. The exercise app does not display my heart rate or calorie burns accurately. And when I followed their requests to go to Twitter to report my issues, they blocked me! Nice business model, huh?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The best tracker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. The watch is everything as the information states.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Nice smart watch...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helping me keep track of my sleeping(or lack of).It does what I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smartwatch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense is working very well for me, tracking steps, heartrate, and workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect everyday watch! It's cute and stylish and has a lot of clock faces to pick from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT WATCH WITH PLENTY OF FEATURES

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD SAY THIS IS AS CLOSE AS YOU WILL GET TO THE APPLE WATCH FOR ANDRIOD. GREAT BATTERY LIFE AND PACKED WITH FEATURES

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Fitbit Sense

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense has a very long battery life and excellent Bluetooth connectivity. I would recommend this device.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Poor quality control

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 3 of these and they all broke writhing a month. Also Best Buy has horrible customer service

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, SamuelH. We're sorry to hear about your broken Fitbit Sense. To better assist you, please contact our support team through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit sense

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. I had reservations about using the computer to set it up but it was very easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be very wary of purchasing this Fitbit sense. It does NOT stay charged as described and if you want it to do so then you literally have to remove everything that is on there for the very reasons you purchased it in the first place

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit works as expected and more. Couldn't have asked for anything more. Just enough features to make it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mediocre Smartwatch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Apple Watch didn’t like constantly charging. Sense I thought would be better. Slightly. Syncing is an issue. It’s intermittent. Keeping this one but I had originally a Nokia and that has been my favorite

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not an fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to figure out and get used to, also one of the reasons I chose it was for the SpO2 but it doesn’t read it during the active time of the day only while sleeping which just doesn’t make sense. I returned it and got an Apple Watch instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eva

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for everyday use for exercise easy to operate beautiful design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product, accurate and fits all the needs if your keeping track of your health. I only have two complaints. The first is not being able to get a screen protector that really fits. I tried the screen proctor that was recommended, but the Fitbit Sense has rounded corners and the screen protector has square corners. The second complaint is that not every option is free. You would figure paying this much for a health device would come with more free health apps.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch as a gift. I really like it. I had the first fitbit but this one does much better. Was very easy to set uo.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent Tracking

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. Very good and helps alot with everything that it tracks for my better fitness. Would highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most new features DONT work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to buy this, as I had the original versa. The talk to text does not work, worked 1x then never again. Alexa is glitchy and works when she wants to. The heart monitor app isn't even available for the sense yet though it's promoted hard. Disappointing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More capabilities than I imagined.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about upgrading from my Fitbit Versa Lite, because of the extra features on the newer models. I was hesitate at first, but I'm glad that I bought this. The Sense has a lot more features, and I really like the new stress monitors. With my really stressful job, and life this feature comes in handy. The blood oxygen app is cool, but it can be a battery drainer, which is fine. Overall, this one is really the top of line model, and worth the money.

    I would recommend this to a friend