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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,173 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and at an even better price way better then versa 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Sense. I am still learning all the bells and whistles but so far so good. The only thing I have noticed is that I need to charge it more often than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life seems less than good. Love it’s features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Big Let-Down, Returned It to the Store.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it'd be a big upgrade for my old Garmin GPS smartwatch. I also thought it ran Wear OS, but it doesn't, which limits the apps you can download for it. I returned it and bought a $16 smartwatch instead. The cheapo can also answer phone calls and receive texts -- BUT it can also MAKE calls -- which this Fitbit can't.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fitbit health watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were problems getting it programmed. The watch doesn't want to connect to my cell phone. The watch doesn't monitor the things I had wanted it to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replaced my Versa 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, battery holds up longer than most other watches. Good bold colors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky software for elderly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is clunky, it's to complicated for elderly father to use. It's doesn't seem to broadcast many of his vitals to view remotely. He doesn't walk so it's just to monitor his health and it does not work well. He has had it on about two weeks and the software looks like something a grade schooler threw together on the final due date. It could be so useful to graff his health, but it's just mainly bars and numbers. I bought premium and cannot view why. If I had a Fitbit I could be his friend and maybe view more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    FITBIT USER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Happy with the features and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smartwatch! It's a big upgrade from my old Blaze. It seems more substantial and I like the magnetic charger that is so much better than the old cheaper feeling plastic box. Being a bit of a hypochondriac, I really like the ECG to check my heart rhythm. Lots of apps, more than I really need but they really make the Sense very versatile. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my Versa 1. I tried to originally go for the Charge 5. For anyone else wondering if the two watches are on par, just get a Sense. The Charge 5 freezes up/does not respond often on the initial release software. And stair tracking has been removed from the Charge… why, I have no idea. Sense is faster, and truly is a beautiful watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done everything that I have wanted it to do plus more. I am very pleased with the watch overall. The only down side is that they came out with the new watch and now it it is now way less then what I paid when I bought it a little over a month a go. Other then that I am very happy with the watch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fitbit good but no longer connects to iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for 2 months but now it does not connect to my phone. Went online to try what they said but not luck yet

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Products are always Excellent. I find them easy to Use and Stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitness Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my son and he loves it. It’s a great watch if you like to track your workouts. It’s comparable to the Apple Watch SE

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch and is easy to work and love how it works for sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Great Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steps tracking. Love the smartness of calls and text messages

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Comfortable. Fast charging. Easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch ! Loved it good battery easily.lasts for about 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sensa a success for me. Best Birthday gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sensa Fitbit. It has so many features, easy to use and manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad news / Good news

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch less than a year ago. I removed ut from the charger one morning and red lines and black screen. I really loved the features for the time I had it. I took it back to Best Buy because It was still under warrantee. They gave me a new one, red screens are sudden death, cause unknown.

    I would recommend this to a friend