Customer Ratings & Reviews

Except for the sleep function, the watch was good while it lasted (15 months). Being it cost me $250.00, that works out to 250 / 15 = 16 and lots of sixes. ($16.6666667 for those who don't get it) per month. Not a good deal if you ask me. Also, the charger took a dump a few months ago. After looking at it in detail, it's a very poor design. They've offered me a 35% discount on a new device. A new Sense 3 costs $300.00. Approx $195.00. I'll go ahead and do it being new fitness trackers on this level seem to run a bit more. This is not a certainty though. As a practice, I'm getting away from all tech giant products whenever possible. Easier said than done. Honestly, being Google stores and gets rich off my data, they should give me the frigging watch for free!!

Bought this for my Daughter for Christmas, after 4 years the old one had to be replaced, she loved iy so much i Bought her a new fit bit,she will love all the new features. Remember when you activate the watch you can get the extended warranty.

Nice product for tracking workouts. Very durable and and affordable.

Had for almost two years. No complaints. My wife and I love the watch. Of course, what ever I buy for myself she gets one also. Lol.

I love the new FitBit Sense. I bought it specifically for the ECG app that’s available. It was either this or an Apple Watch, and the Sense didn’t require me to add a line to my phone bill. I can answer calls on it and read texts.

I think this is the best Fitbit yet. It has all the features you want in a fitness watch and even comes with 6 months of premium access. If you don't want all the bells and whistles after the 6 months, you can cancel and you won't be charged anything. I love this watch!

Good watch for what I was looking for. Battery doesn't hold up to 6 days, but easy to charge. Still learning more about it.

I recently upgraded from a charge 4. I love the additional features of the sense. And a bonus feature is the text messages are a little bigger. So I can read them without my glasses

I love my Fitbit. I get to answer calls, read and respond to text messages, listen to music and more. The only issue that I have is the band keeps coming off.

Purchased watch for mom for Christmas. 6 months in and it does not work and does not turn on. She used it daily for the 6 months it worked. I checked the watch and charging mechanism and it was not user error. Would not recommend.

Nice watch! Works well! Button on side sometimes hard to press.

Love this Fitbit Sense smartwatch I purchased for myself on a Black Friday sale. I have only had for a month and the results are already beyond my expectations. Feeling better everyday and living a healthier lifestyle. 5 star rating.

Very useful smart watch. I wanted a model with the ECG feature so chose this one. Didn’t hurt that it was on sale in April! I like that I can purchase other watch bands as well as a plastic cover for the watch face. The watch bands are so easy to change.

Nice Fitbit and looks good. Features are great too.

I bought this back in January after having a bad experience with a different model and I’m obsessed with this one

I am not completely happy about the situation that led to my getting the device. My adult 'kid' absolutely needed a charge cord as theirs was being shipped across the country and we were driving to get there. Bet buy had the device but not the charge cord; it was the second time this happened but the first time I was able to get express shipping on a third party cable which was very cheap. This time that was not an option. So, I purchased the new Sense (have a Charge 4). As for the device itself, I thought about returning it when I got home from the trip but it was almost outside the 14-day window, and I decided to keep it. The brightness and color are much better. However, one of the big drawbacks of the Charge 4 is how hard it is to utilize in the winter (upper Midwest, it gets COLD) and I do not know how that will work with the new device. Thus this is an incomplete review - works well now and better than the Charge 4 but...? The band is more comfortable than the Charge 4 but I have a very thin wrist and so it is not perfect.

This is a great smartwatch for the more fitness focused person , I got it for my wife to use on her runs and she loves it! I would recommend getting a replacement strap as the one the came with it irritated her wrist

DO NOT BUY THIS!! I have been an avid Fitbit user for 10 years but will no longer be buying their products after having this watch. After only having the Sense for 5 months, my entire screen shattered. I contacted Fitbit to replace the screen and found out that it’s impossible to have the screen replaced!!! The screens don’t fall under their warranty and it’s too expensive for other agencies to replace. The Sense also struggles to maintain an accurate heart rate, complete waste of money all around.

Purchased for myself, perfect product, just charger failed but my fault due bad handeling. aside from that 5 stars. Perfect purchase experience from BEstbuy

I have had several of the iterations of the Fitbit but the Sense beats them all hands down. It keeps track of all of the essential data needed to understand your daily activities and makes you feel more confident about exercise and staying fit.