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Customer Ratings & Reviews

Your price for this item is $187.99
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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,173 reviews
  • Rated 5 out of 5 stars

    Great watch!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch!! Bought it for my son and he loves its functionality and looks!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent features, not great build quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year now and it seems to be fairly accurate but today the screen is separating from the body despite no visible damage anywhere.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Amwbuster. We're sorry to hear that your Fitbit Sense is damaged. If you haven't done so already, please reach out to our support team at: https://goo.gle/ContactFitbit

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Too many flaws especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even for serious Fitbit fans the Sense makes little sense, especially at its $300 price point, As a smartwatch the Sense is laggy, often loses connection to its paired phone, has very few apps beyond watch faces (many of which are extra cost) and has very limited options for music. Voice assistant works about half the time due to lost connection with paired phone, and it is far too easy to accidentally trigger the side 'button' but oddly difficult to trigger it intentionally. Fitbit pay works with fewer banks than Apple Pay or Samsung pay. As a fitness tracker it has a very unreliable heart rate monitor (often wildly varying from actual heart rate), its SpO2 monitor cannot be viewed on demand. Exerciae autodetection is unreliable, and it has fewer activity types than Apple Watch. The EDA scan seems like a gimmick. Skin temperature is also not available on demand and can only be seen in a nightly average. Sleep tracking is not consistent either. Finally, some of its most insightful data (including health data) and fitness features (like challenges) are only available with Fitbit Premium which increaes the total cost of the watch significantly. It isnt all bad. The battery life is much better than other similar smartwatches and I ¹it charges quickly with a smart charger design. There are some very nice watch faces. The Band replacement mechanism is very clever and easy to use. It looks premium with stainless steel bezel and a pleasing screen. If the Sense was $199 it would be easier to overlook some of these flaws but for $300 Apple and Samsung both offer superior options. If you like the fitbit ecosystem the Charge 4 offers simular capabilities to the Sense for less than half the price (no ecg or color screen) and if you want a more robust smartwatch Samsung and Apple have superiority.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable with only a few glad that could be fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this fitbit. Only thing I was hoping it would have by now is the ability to make and receive calls through the watch, not just accept it to the headset. I believe they are possibly working on a software update to add this feature on. Very comfortable to wear all day and night. Also wish they supported a golf gps app...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool watch and awesome features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was easy and fast. 6 months later the watch stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Versa 2 and love the extra features, like mindfulness and health metrics. Definitely worth the upgrade if you like seeing more detailed health stats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker is great for monitoring pulse and sleep and many other features. I am very happy with performance and ease of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked for a month, then Google stepped in.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is fine, and when it functions correctly, is even great. Unfortunately the current software integrations are a disaster if you're using Google Assistant.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch for my fiancee. She wears it all day every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend for the extra heart tracker to further monitor her heart rate and detect irregularities it isn't active yet but should be a future update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy links with app and is handy for keep track.of daily task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this watch. Everything is right there as soon as the screen shows. I especially like how easy it is to change the band and the various bands available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smartwatch. Wish it was a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something en-expensive and had all the bells and whistles I want. This was it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my son for Christmas so he could monitor his daily sports activities, he loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fascinating watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about my new Fitbit, discovering how many features are available with the addition to purchase the Premium subscription is rich with content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the information

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch gives me all the information I want to know. I get my steps, calories burned, how I sleep, heart rate, heart rhythm, and more. It's a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent functions, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best of both fitness and smartwatch features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of smartwatches add health features, but are expensive and can't keep battery. Then there are fitness trackers that have some amount of extra features, but rarely do they manage to make it work. The Fitbit Sense is the best blend of both I've seen. We've bought multiple ones in our family after giving up on Samsung and Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good we are very very very very very very impressed

    I would recommend this to a friend