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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,173 reviews
  • Rated 3 out of 5 stars

    Not terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display case will randomly pop off and need to be glued back on with silicone, which is my only real complaint. Not as great as other smart watches but a better price for what you need.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AlexK. We're sorry to hear that the screen of your Fitbit Sense has come off. Let's see if we can make this right - reach out to us at (https://goo.gle/contactfitbit) so we can take a look.

  • Rated 5 out of 5 stars

    A great smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original versa to the sense. I love it. It's very comfortable and lightweight. Gives you lots of stats to help you with your fitness goals. It's not bulky and looks nice for everyday wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my Fitbit Sense. This was an upgrade to the older version. Fits all my health needs by tracking accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an apple... Certainly less expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES her Sense. It does everything she needs it to do and now I have solid proof... she snores. :) Seriously it's great, looks great and has amazing battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch For Beginner Runners

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for those interested in keeping up with their steps and other stats. Also great for beginner runners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for Android users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the fitness features to be quite good but ended up returning the Sense because there were other various minor features that I couldn’t seem to integrate with my iPhone. Would highly recommend the Sense for Android users. Battery life is great - I ended up getting an Apple Watch but really miss the long Fitbit time between charges. Just be prepared for a somewhat frustrating experience if you’re pairing the Sense with the app on an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to use, I like all of the features & the design in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smartwatch with the greatest price. I love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Sense from the Inspire 2 for the extra features that weren't available for the Inspire 2. I've had the Sense for almost a month and so far I've had to contact customer support twice because the watch wouldnt sync to my phone or would take forever. Aside from that, the watch has worked great. It accurately records my steps, exercises, sleep patterns, etc. The only downsides are that the band is a bit uncomfortable and the battery drains really quickly. I just put it to charge when I'm in the shower or doing dishes. Over all I l definitely recommend it, especially if you want to track your sleep patterns, oxygen levels, heart rate, and have a glimpse of your phone activities without having to pull it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has most features I was looking for and senses are consistent and appear accurate. The auto activity tracker doesn’t always track and sometimes guesses the wrong activity. Tracks rowing machine as elliptical? (Could be because rowing is not listed in list of activities.) Swimming sometimes does not appear as activity although it does track heart rate.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sense Fitbit! I love the new talk feature, and this works when my phone isn't near me. The other features are wonderful as well. The battery life is longer, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features on this watch. I would definitely buy another Fitbit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is a big upgrade from my Versa lite, the battery lasts so much longer, the screen is better and the capabilities are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It will do

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit bit. Love mine only have had 2 issues 1. My staircase counter does not work since 8 months ago 2. I had to buy a new charger it broke within 6 months I have had it over a year now and i dont want to spend more money and stair counting cant be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a charge 3 that was experiencing the screen dying issues I decided to go the smartwatch route and since I've already got years of data in the fitbit system I went with the Sense. Yes, there are some features that haven't come out yet, but this is often the case with most devices. Also, with all of the sensors, and a pending google acquisition, there will definitely be more features rolling out in the future. To me though, given the price and current feature set, I'm very happy. Notifications and messages work great when paired with my Samsung phone. Fitbit stat tracking seems as good or better than my charge 3. I haven't had it long enough for it to develop a stess/temp baseline, but will update when I have. I love the ability to check weather and payment app works well. I'm a little dissapointed they don't support USAA as a bank for payments yet, but that's an easy thing for them to add in the future. All said, I bought a fitbit because I wanted a fitbit device with added features. If I'd simply wanted a smartwatch, there are more expensive options with more features. Overall though I'm very happy with it and don't have any major complaints. As the other reviewer said, until you've given it a week or two it's really hard to make an informed review, so take this as my initial impressions and I'll update if they change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch. Great battery life, lasts for 3-4 days without needing recharge…does most of Apple Watch functions and even some more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit Sense

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Fitbit's. Charge last 4-5 days, very light and not bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best health & fitness watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a birthday gift for my daughter. Best gift ever! it helps her with so much things. Amazing watch for health and fitness and the battery life is incredible. I want one for myself now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pat fitbit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fitbit. It is very attractive on my wrist and really helps me with getting my steps in every day. I also like tracking my heartbeat as I have Afib.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch/teacker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Fitbit. I previously had a Fitbit charge 5 and the Fitbit Sense has a few more features that come really handy, like the multimedia controls, Spotify control, some storage to download music for offline listening, Wi-Fi connection for updates and more. The increased size also makes it easier to reply to msgs via pre-conf replies or via the Google voice option. One thing I don't like about it is the fact that the button to turn on the screen on demand is in the middle of the left side of the watch's case which is kinda weird to reach. Battery lasts about 3 days for me with very little GPS usage. Overall, happy with my purchase, specially since I got it at a discount price.

    I would recommend this to a friend