Customer Ratings & Reviews

I’ve had the watch for maybe a month now and have no complaints. Since reading the other reviews I know to be very careful with the face of the watch. I do wish it would allow a photo for the clock face like the Versa did. I love all the different information it provides and the Alexa feature.

Bought it for a friend who has Afib. She couldn't figure out how to use the EKG function.

This watch is awesome!! I previously purchased the Samsung Galaxy Active and was not satisfied with its capabilities or lack thereof. After reading other reviews, I decided to give this one a try and complaints are minimal: the in-call volume is REALLY low even at its highest setting and most of app management/customization has to be done on your phone. Other than that, it is accurate and most importantly to me, shows notifications for any of my apps (Instagram, email, WhatsApp, etc).. I've had it for a couple of months now and my most favorite thing is also battery life: i think i can go about 3 days without having to charge!!

Moved from a Garmin device to this full 'smart watch'. It was a good upgrade! It accurately measures the items it is supposed to and looks great. Only issue is the app. It is VERY complicated and takes some getting used to and things are not intuitively placed as they are in other Android apps. A little expensive, but this is considered a 'premium' device.

Love this watch and I never really wore one until I got this one.Tracks steps and sleep patterns well.Has Fitbit pay for contactless payments.

Purchased as a gift for my husband. Upgrading from the Versa. He seems to like it overall.

Solid and sheik all around! What made me decide to purchase this was the large surface display, and battery life. I wasn’t expecting the elegant design and solid built.

My wife enjoys it the only times she take it of is to charge it or to shower.

Watch is comfortable and has a lot of good features. So many that is is going to take me some time to figure it all out. But the basics are easy.

Worked for 13 months (albeit with buggy functionality, disconnecting to phone and Spotify repeatedly). Then it started to have issues charging (would only charge about 1/2 the time, requiring a lot of tinkering). Now it won’t charge at all despite doing all of the possible troubleshooting. Completely dead. Fitbit has a one year warranty and the product dies at 13 months. That speaks to the poor quality of their devices. I spoke to their customer service and they offer a 35% discount on a new device. I told them that they scammed me once for $200, not again. Unfortunately, lesson learned. Don’t waste your money on fitbit

I have had this for a year now and it works great! there are many clock faces available for free and some at a cost. It syncs easily with a Samsung S9. This FITBIT is helping with my health goals.

Would recomend it. Would of liked to jhave a usb connector with the watch instead of buying it separately

Loved it for 11 months until one day it just stopped working. At this price it should last longer. Got it last year just after Christmas 1/1/22 and it stopped working 2nd week of Dec. 2022. Have been trying to trouble shoot or restart to factory spec's, but having trouble keeping a charge. Maybe better luck next time.

Amazing watch. Counts everything. Fitbit has really stepped up their game. Charges easily and last for days at a time. If you want a fitness watch buy this and dont look back.

Provides a lot of health and fitness oriented stats. With Fitbit premium subscription, I gain value from the sleep/snoring report, ECG. The fitness zone minutes motivates me to do enough exercise to keep me active.

This has been the best experience so far. Sure it has some wear and tear from being attached to me 24/7 but the fact i can keep track of my health with a watch is fabtastic. The features allow me to show my doctors what is going on as well. My only gripe is that there is a subscription paywall for something pretty expensive

I have always loved Fitbit products. It's so easy to track fitness on the Fitbit App. The Sense was my favorite. The problem has been that the heart rate monitor stops working after about a year. I had the same problem with the Versa 2 and the Alta. I finally went to the Apple Watch. Hopefully I'll have better luck.

Thai is an excellent watch. Battery life is long. I love that it tracks my sleep. It has helped me better understand my sleep and ways that I can improve it.

So far so good, this watch better last 5 years as the ionic it is replacing lasted 3 before it started failing. Great deal with $70 off and 6 months of free fitbit plus

It did a lot of cool stuff. Liked the ECG. Pedometer seemed fairly accurate. Did NOT like that I had to join the club for $10 a month to use all the cool stuff. Now, nearly exactly a year later, will not charge. Totally dead. Totally disappointed. Would not recommend.