Customer Ratings & Reviews

I debated long what fitness tracker to purchase. Ultimately I chose the Fitbit Sense. That decision was most “sensible”! Easy to set up and use and provides excellent information and encouragement to persist in fitness. The free Premium trial has convinced me to continue with it once I need to pay! I am a cardiac patient and while the company warns that this is not a medical device, I will be discussing the data with my cardiologist. Because of my pacemaker, the ECG capability is not useful to me, but I appreciate everything else it does. Great decision!

Great for tracking my exercise, plus it connects to my food tracking app which is an added bonus. Was very happy with all the features of this watch. Exceeded my expectations!

I bought this gift for a family member. She enjoys the watch and being able to see calls and texts while at work. Her favorite function is being able to speech to text reply to texts. If you like to workout, this watch is incredible.

Excellent product that has been capable of doing everything I wanted it to do and more

It was great when I bought it it last about a year or two and had no problems with it I’ll probably buy the Fitbit since two shortly.

So far, I really like this smartwatch. But I have not learned how to perform all the functions of it yet.

I absolutely love my Fitbit Sense! It is easy to setup and easy to use! I love that it monitors everything and generates health reports easily to view! I also love that you can see text messages and answer calls right from your wrist!

Love watch just wish could have update to it to add the blood pressure monitoring

Fitbit is nice! The problem is the Oklahoma City store refused my wife to install her Zagg screen protector on her Fitbit, we have had and bought several items from BestBuy, and always have them put on our covers and such, we are very unhappy with this, so no more spending our money at bestbuy!!!!

Love the Fitbit sense. I like that it will track oxygen levels in addition to heart rate and exercise. As well as sleep patterns. Much less expensive then the apple watch.

Have had it for 1 month as an upgrade from the charge 2 (that crapped out after 5 months) and I am debating on returning it. It has THE worst connectivity issues. If I do not go into the app and manually sync it at least every 18 hours, it cannot reconnect until I restart the fitbit, force close the app, turn off and back on bluetooth, and toggle the sense controls in the watch settings. Have done this at least 10 times the last month. The battery did ok until i downloaded a new update to the watch, now i cant go more than 2 days without charging. I may have to wander back to samsung watches... at least they let me reply freely to texts. DO NOT BUY!!!!

Purchased for myself, perfect product, just charger failed but my fault due bad handeling. aside from that 5 stars. Perfect purchase experience from BEstbuy

love the watch wanted one and got it as a gift from

Had for almost two years. No complaints. My wife and I love the watch. Of course, what ever I buy for myself she gets one also. Lol.

Bought it for my wife and she loves it. It looks nice for a fitness watch. She loves that she is able to answer her phone from the watch, and also be able to talk to the other person on the call from her watch, even though she does it.

Love the watch so far. I've owned a few other Fitbits (Inspire HR, Ionic) as well as a couple of Apple Watches, and a Garmin (920xt) and this is my favorite so far. It does a great job of tracking heartrate - when i'm working out, i use a Garmin HRT chest strap, and the metrics on the treadmill are within 5 bpm of the watch. I always like Fitbit because of the sleep tracking, and now with the added stress checks and SpO2 tracking, it gives me solid information on how I'm doing. Also love Fitbit's online platform/app - best interface I've used by far.

Purchased watch for mom for Christmas. 6 months in and it does not work and does not turn on. She used it daily for the 6 months it worked. I checked the watch and charging mechanism and it was not user error. Would not recommend.

Good price for a smartwatch withe features it carries. Vivid colors and good instructions. Whyget a apple watch when you can have this?

This Fitbit does everything I need it to and works pretty easy with my phone.

helps my parents keep track of their daily routines