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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,173 reviews
  • Rated 5 out of 5 stars

    Beautiful smart watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Can not wait to get the rest of the features for the watch, otherwise is amazing. No issues with it as some others are mentioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, I like it.It helps me to track my work out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect watch if you want to see your health and steps. Size is just right, not too small or too big

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GET A BETTER ONE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst fitbit i have owned. Does not stay connected at all. Ever! (Sense Controls). It will connect for a day or 2 then it stops. You have to keep re-connecting everytime. Nothing but a pain. I wish I would’ve went with the updated version. Have contacted customer support several times for this issues and still doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product. It made me feel special knowing that I owned a Smartwatch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price - has great features for health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never miss the info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one myself last year. Love mines. Decided to get my husband one. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense Delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Fitbit products and this one didn’t disappoint me. This Sense is my third Fitbit product and I am glad I choose it instead of the Apple Watch. It’s easy to use and the screen is exactly what I needed. I really like the fact that it’s a Fitness Watch first and Smartwatch second as that is exactly why I selected it. Great job Fitbit!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for older parents

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for mother in law she wears it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch. By far the best watch in the market. Apple watch does not have any chance to compete with fitbit sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch. Light and have many functions. Not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a long time. As a waitress it helps me know steps but most importantly my heart rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FitBit Non-Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was simple and successful. The product has not proven to be very user friendly for all of the promised features. My wife is having a difficult time getting it to display SpO2 and heart rate concurrently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of Fitbit. Reliable and stylish both at work and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fitbit by far!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch...it does everything...monitors your sleep,sp02,ecg,ekg&you can talk on it too..best purchase..love love love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health tracker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional. Loved the watch but not the app so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with a lot of helpful features. It is easy to read and well made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will preface my review by noting that I owned a Fit Ionic for more than three years, and that I absolutely loved it. When I got the Fitbit Sense, I was super excited. I care a lot about fitness and all of the new features seemed exciting. Unfortunately, after I wore my new sense for a week, I noticed a big problem - the heart rate monitor was wildly inaccurate during exercise sessions. I used my polar heart rate monitor to confirm that the fit bit was off by alot. My heart rate would be at 165 during intense training and my Sense would have it at 110-120. After doing some research, I discovered this is a pretty widespread complaint on fitbit's own forums, one which the company has yet to address or even comment on. Contacting customer service is frustrating, as they read from a script telling you to check the watch's positioning, that lots of factors go into heart rate measurement etc. My friend's apple watch does not have this problem, nor does my old fitbit ionic. It is clearly a software issue. So what to do with a $300 fitness watch that cannot measure the most simple and basic function of exercise? How do I trust anything about this watch if it cannot get this right? Unfortunately, you cant. Dont get me wrong - it is sharp looking, gets compliments, and tells time. If you are just looking for an expensive watch and nothing else, go ahead and buy. If you are looking for actual fitness measurements and support, look elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! I had a previous Fitbit watch that died, so I tried to go to the Apple Watch. The Apple battery life is horrible. Doesn’t even last 2 days. This was returned and I purchased the Sense. Love the features it has and easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 years ago i had a Fitbit One. I was happy with that and did not want for more. But i kept losing it and just gave up w tracking. I find the Sense works very well and opens up a whole new world of maintaining my health. It may be last years model but i saved a buck.

    I would recommend this to a friend