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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,173 reviews
  • Rated 2 out of 5 stars

    FITBIT SENSE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOPPED WORKING FOR NO REASON…GOT IT TO REPLACE MY VERSA WHICH I LOVED!! THIS ONE- NOT SO MUCH

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price! This watch is a disappointment. Battery life is maybe two days & the bells & whistles are just average. Too many bugs to work out. I would give it another year or two. Maybe by then it will be worth the price. Also, my husband has large hands & Fitbit watch bands don’t come in xlarge so the band on the watch is really too small & uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit still uses watchbands that cause rashes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidently swam with my Charge 2 fitbit and could not find another to buy to replace. Got the sense for its advanced heart features, but it is not very user friendly. Also it gave me horrible rashes causing me to find a replacement watchband - what has Fitbit not yet found a band that does not cause allergic reactions?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good. connection and battery life are better than old model. Others are the same.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I hadn't bought them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two for both of us. Have two charge every other day. That sucks. Great features, but!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my Versa 2 with this. I love it. I wear it everyday. It is excellent at keeping count of my sleep, my stress levels, heart rate, temperature range, step count, calories etc. I am happy with this device and plan to stick with the Fitbit family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit. One issue is it does not detect sleep as well as previous fitbits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this smart watch for my brother in law for his birthday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging cable connector issue - otherwise great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall product is excellent. Except for 1 detail: there is a recurrent issue with the top left connector on the charger. I have replaced about 4 charging cables by now and all suffer from the same problem. Really takes the gloss away from an otherwise good product. Google is assisting me with replacements though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit. Love it, Love it, Love It! at first I thought the body of the watch was a lil big, but I got used to it in short order. Ordered a more stylish metal band and I love it even more...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense - functions that rival Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Sense does a great job of counting my steps and monitoring BPMs. It is very versatile and has numerous functions that I am still exploring. I actually stopped using my Apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am just meh on this product. My main problem is that the Bluetooth keeps disconnecting and therefore so many of the great features (health, calling, text) are not working consistently. The battery is great. Set up was ok but not great. Overall, I much prefer the Apple Watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced; but not a bad product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems overpriced. Good Product. I had to return this as the GPS was not consistent at times during my workout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an alternative from the Apple Watch then I highly recommend the Fitbit sense. It’s everything that an Apple Watch offers but in the sense. The sensors are spot on and accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice step tracker, will test out the rest of the features once I get motivated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! However, disappointed in the accuracy of the sleep mode. At times it only records initial sleep but not if I wake up and fall back to sleep. But sometimes it does record this properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit and I'm loving it. Helps keep me on track with my goals, offers recipes & workouts & mindful programs. Had trouble setting up some of the programs, but customer service was great in assisting me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the advancement of this Fitbit.More options tham before. Also included am extra wrist band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife very happy with gift. She has had fitbits before but is much happier with this version than ones in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd attempt at a smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch it is my 3rd, I like it the best so far. My samsung would keep shutting down even though battery was good. The health Smartwatch 2 was a good value, not enough watch face choices and app was a little limited.

    I would recommend this to a friend