Customer Ratings & Reviews

This is a fine watch with useful features. In that respect it is much like my Withings, which I also bought at Best Buy. I have worn both at the same time on either arm and compared their readings and initially found that the FitBit seems to count more steps than does my Withings. The same is true with calories burned. Hmmmm... After a couple of weeks the FitBit seemed to "learn" my movements and began to come closer to the Withings, which I have owned and used a bit longer and even the sleep measurements are closer in their measurements now. Pulse rate varies wildly with both watches and seems dependent upon the placement of the watch on your forearm/wrist. The FitBit has a Weather feature that is nice. Via the GPS on my Motorola phone (also purchased at Best Buy,,,A trend is beginning to show, LOL!) and will keep track of at least two geographical areas. Home and work or wherever I happen to go throughout my day. It was reading Celsius until I changed it in the Application on my phone. I am very pleased with all aspects of the FitBit except the battery life which is roughly a week. Compared to the Withings 30 days, that is a bit weak but overall both watches have their + and - factors and are more than adequate for my needs and I think my needs are honest and reasonable: Accurate time and date, BPM pulse rate, calories burned and given my age (I am a seasoned citizen!), the ECG found on both watches. You can also enter into the Application on your phone how much water you have drank throughout your day and there is an entry for food consumed. I have used the water feature but not the one for food. Perhaps one day but I tend to eat the same items every day and as such find it unnecessary. The Exercise mode on the FitBit is quite useful and I primarily use the weight training feature as I have been a physical culturist (a healthy bodybuilder!) for decades now and it keeps track of my pulse, time training and steps. The goal for my pusle is 100 BPM and I rarely make that but it could be my heart is more efficient that some folks my age? The charging cable is rather short so I will be looking for a longer one soon. Also, the FitBit and the Withings both seen to collect sweat and dirt on the underside of their bands and the watch body, so be certain to keep them clean as the backside of the watch is where the charging contacts are and they must have a clean surface to make a good connection. Both of these watches need that so this is not a negative, just a real world observation that should be noted! All in all, I recommend the FitBit without reservation, As I said, I also have and to be honest, also recommend the Withings. Both are great at what they do and I expect that with time and technology advances, features will become more accurate and when they do so I will upgrade one or both watches to fit my wants and more importantly, my needs. Trust me. I know what I'm doin' when I'm reviewin'!

Good smartwatch and user friendly. I tried several versions but finally found one I liked!

Great fitness tracker. very advanced, readiness score is awesome, sleep score, steps, heart rate, GPS integrated and battery life to name a few, it is an excellent watch.

Bought an apple watch first and returned it. If you want fitbit, i.e. sleep monitoring etc, there is no other brand that does what they do. If you want app variations then probably apple watch is better. But the fitbit does phone, email, texts, music, etc.

Fitbit works well and tracks everything I need tracked.

Still getting use to this watch. I thought it was really nice at first until my Apple Watch had a huge update on its fitness programs. Now it’s kind fell 2nd to Apple again

Really like the Sense and its battery life - 5-6 days. It is lightweight and easy to wear. There are two bands so it will accommodate women with small wrists and men with large ones. It is easy to get on/off. It charges rapidly. Be aware of the initial learning curve so read the online user manual. Take some time when you first get it to set it up the way you want as it has a lot of flexibility in settings.

Christmas gift. Mom enjoys it. Good size screen. Intuitive. Use many or few of the options; either way, you won't go wrong with fitbit sense.

Good Product, just wish it was under $200, Feels like prices for these should be lower now.

Did not last more than a year, it couldn’t charge even though it still on charging cable for two or more days still has manufacturer warranty, replaced it but looks like it just reconditioned and returned and the same problem persist. I have no option but to trashed it.

Bought this for my wife and was initially impressed with the product. It had one major drawback however, in that the apps loaded on the watch draw down its power. After about a month you have to plug it in every day which is a major pain. I have a $50 watch that lasts four days and has the same functions.

Love the ease of use. Pretty and weather-resistant.

The display is clear and easy to read. The battery life is excellent. The sleep tracker is reliable and the heart rate tracker is great. This is my third fitbit and by far the best. I like the added features.

Very comfortable, easy to operate, love the App choices

I already have the Black Fitbit Sense. I love it and purchased this because I love the color and it was on sale. It works with my phone and integrates with Weight Watchers for tracking. I have the plus tracking and it allows for challenges for myself and as a team.

I have had this watch for over a year and am overall very pleased with it. I have not had any issues. The screen is large and has large print.

I really enjoy my fitbit, although I have had a hard tine finding a screen protector for it. It runs pretty smoothly and I love how fast it charges.

Great product to help you reach your fitness goals. I rated this as 4 stars because of the band. The device is amazing, the features and capabilities. However, the band is cheaply made. Be careful with the band mines broke fairly quickly. I had to replace my band already.

The overall low number of stars are for the device - best buy has been nothing but helpful. I've been on the Fitbit platform since 2015 and this is my fourth device; and the first that I called the customer support to place a return order. The heart rate sensing is a bit off with this one - my average heart rates for my workouts has dropped ~35 points since I upgraded from Ionic to Sense, which, to be honest, is a dampener for workouts as well. You'll have to tie it on your wrist extremely tightly to be close to any level of accuracy that you're used to with an older fitbit. Also, the ECG is a sham as it's a premium only feature that you need to pay $10/month. If you're upgrading you probably took the premium access that Fitbit was offering during the pandemic - so you can't even try the feature without paying extra money.

Beautiful smartwatch, it's a perfect gift for my wife!