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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,173 reviews
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit works well and tracks everything I need tracked.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works good when it works. The problem I have is it will not stay connected to phone. I have a Apple 6s plus. Have to remove the watch and reinstall it so it will connect again and I can receive text and phone calls. And there is no set time frame for these problems. It can be one day or a week. Reluctantly I would recommend this watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yes or no

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and was initially impressed with the product. It had one major drawback however, in that the apps loaded on the watch draw down its power. After about a month you have to plug it in every day which is a major pain. I have a $50 watch that lasts four days and has the same functions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grateful the watch came with longer band. one attatched was waaaay to small. not much heavier than the one i had before. battery could last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend ease of use Dependable and Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch so much! I’m an Apple user but decided on a FitBit instead of Apple Watch for the additional health features and incredible battery life. I am not disappointed! It’s not too big or bulky, even on my tiny wrists, tracks all my data great, I love the silent alarms that I can set right from my wrist, and I love that I can answer a call on my watch when my phone is on the charger. I will definitely buy another FitBit when the time comes but I expect this will last at least a couple of years as I am quite rough and it has already sustained several impacts with no visible ill effects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best Fitbit currently in the market.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit sense has basically the same look as the Versa series. If you liked the Versa 2, you won't really notice much of a change compared to that model and given its heftier weight feels more premium. The strap attachment is much improved with a clicking release mechanism that pops out the strap rather than a really fiddly tiny pin that you can lose and can break with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Healthy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness app has been extremely helpful in keeping up with my health goals. The app is awesome and the community it introduces you too. I love how you can tailor what you want to track on the watch and the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother, she seems to be enjoying it. She has an android device and it works well with it. She did have some issues setting it up and trying to change the language on the device to Spanish after some quick google searches the language in-app and on-device are both in Spanish working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Sense! Battery Life is an Issue Though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this new Fitbit. You do have to pay to get Fitbit Premium to get the extra features. That being said, the battery life suffers greatly if you employ alot of these extra features. I have to recharge the watch every 2-3 days to sue the oxygen sensor and other features. I removed apps I really didn't need because they suck up battery even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this watch ever since I purchased it.. I have worn it every single day it has been accurate as far as my step count. I have used the ECG scanner. Although you are not able to make calls you can receive them and you can sand you can send short text message replies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit that works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this watch for over a year and am overall very pleased with it. I have not had any issues. The screen is large and has large print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this watch, There are so many cool faces to download for it and it helps make it so personalized. It is helpful getting the notification on it as well, and it is always encouraging to see you meeting your goals with some little celebration on your watch. I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Innacurate info and lots of glitches

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited about this fitbit because my old one was pretty basic. However, it has glitched more than my old one and the heart rate is crazy sometimes. It'll go really high and then come down really low and I'm just sitting there and feel fine so I know it's not my heart rate. Also, after speed walking on a track it'll say I went up 40+ floors!! A lot of inaccurate information. Battery is ok, wish it would last longer though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Good iwatch competitor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything the iwatch has and at a better price and longer battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Faulty charging at 13 months, died at 18 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 13 months (albeit with buggy functionality, disconnecting to phone and Spotify repeatedly). Then it started to have issues charging (would only charge about 1/2 the time, requiring a lot of tinkering). Now it won’t charge at all despite doing all of the possible troubleshooting. Completely dead. Fitbit has a one year warranty and the product dies at 13 months. That speaks to the poor quality of their devices. I spoke to their customer service and they offer a 35% discount on a new device. I told them that they scammed me once for $200, not again. Unfortunately, lesson learned. Don’t waste your money on fitbit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Fitbit sense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is defective. I sometime cannot use Google assistant and it tells me to check my blue tooth. Bluetooth is on when I check. Also the "find?y phone"". I went around my house and yard and it could not locate it. Finally,bI found the phone. I put the sense next to it and hit find my phone and it still could not locate it. Later that day it decided to work. It is around a month old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit. I love all the new tracking features and the display. I'm still learning how to use everything. But so far - so good. I hope it lasts longer than 12 to 18 months. The new closure on the wristband is nice and works well. Be careful not to get the band too tight it will rub a place on your skin. Loosen the band and all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys this new Fitbit it replaces the old one that went haywire for her. The service was great it arrived in about 3 hours after purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit health watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend who has Afib. She couldn't figure out how to use the EKG function.

    I would recommend this to a friend