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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,173 reviews
  • Rated 4 out of 5 stars

    Like Fit Bit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the watch, was kinda of disappointed that you have to have premium to access some of the tools. But overall a good fitness tool for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife’s time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys it the only times she take it of is to charge it or to shower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health aid.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a year now and it works great! there are many clock faces available for free and some at a cost. It syncs easily with a Samsung S9. This FITBIT is helping with my health goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my Fit Bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit, clear display, easy to set up, lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that it said it would be. Did not sign up for all of the additional that you could through fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband. Upgrading from the Versa. He seems to like it overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch and I never really wore one until I got this one.Tracks steps and sleep patterns well.Has Fitbit pay for contactless payments.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issues

    Rated 4 out of 5 stars

    Fitbit Sence

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and its functions. However, after about three mths it stopped taking a charge. Called Fit-Bit and after doing trouble shooting on it, they sent me a new watch. When I went to charge it, it wouldn't charge. So called Fit-Bit again and they sent me a now charging cord. So they do stand behind there products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it UNTIL!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for 11 months until one day it just stopped working. At this price it should last longer. Got it last year just after Christmas 1/1/22 and it stopped working 2nd week of Dec. 2022. Have been trying to trouble shoot or restart to factory spec's, but having trouble keeping a charge. Maybe better luck next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit!!!!! I had one a few years ago and I was trying to get back on top of my fitness so decided to return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Fitness Watch If You Don't Need Heart Rate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Fitbit products. It's so easy to track fitness on the Fitbit App. The Sense was my favorite. The problem has been that the heart rate monitor stops working after about a year. I had the same problem with the Versa 2 and the Alta. I finally went to the Apple Watch. Hopefully I'll have better luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a lot of health and fitness oriented stats. With Fitbit premium subscription, I gain value from the sleep/snoring report, ECG. The fitness zone minutes motivates me to do enough exercise to keep me active.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this coming from a Fitbit Ionic. I pre ordered the Sense to replace the Ionic I wore going on 3 years. I use this product for cycling, sleep tracking and several alarms I need during the day. The watch works well. It is easy to see even in daylight. Touch sensitivity is fine and I get 5 days on a charge if I don't use the onboard gps. My normal four hours on my bicycle still doesn't come close to killing it. It charges very quickly. The charger is much better. More secure. I'm not a fan of the new band type. The infinity loop stays on better that the band that was on the Ionic but they need an in between size. Small is too small and large is way to long for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense is the smartwatch to get!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is awesome!! I previously purchased the Samsung Galaxy Active and was not satisfied with its capabilities or lack thereof. After reading other reviews, I decided to give this one a try and complaints are minimal: the in-call volume is REALLY low even at its highest setting and most of app management/customization has to be done on your phone. Other than that, it is accurate and most importantly to me, shows notifications for any of my apps (Instagram, email, WhatsApp, etc).. I've had it for a couple of months now and my most favorite thing is also battery life: i think i can go about 3 days without having to charge!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice watch does what is needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is comfortable and has a lot of good features. So many that is is going to take me some time to figure it all out. But the basics are easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to buy if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the watch for maybe a month now and have no complaints. Since reading the other reviews I know to be very careful with the face of the watch. I do wish it would allow a photo for the clock face like the Versa did. I love all the different information it provides and the Alexa feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recomend it. Would of liked to jhave a usb connector with the watch instead of buying it separately

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    I'll Stick with Samsung from Now On

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did a lot of cool stuff. Liked the ECG. Pedometer seemed fairly accurate. Did NOT like that I had to join the club for $10 a month to use all the cool stuff. Now, nearly exactly a year later, will not charge. Totally dead. Totally disappointed. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great smartwarch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a Garmin device to this full 'smart watch'. It was a good upgrade! It accurately measures the items it is supposed to and looks great. Only issue is the app. It is VERY complicated and takes some getting used to and things are not intuitively placed as they are in other Android apps. A little expensive, but this is considered a 'premium' device.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great multifunction fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep good track of paces, has many good fitness tracking function, bright color display which is highly readable in daylight.

    I would recommend this to a friend