Customer Ratings & Reviews

Thrilled with the support the technicians have given me to set up my Fitbit watch and explain and “fix” when I was having a challenge with it.

So far, I really like this smartwatch. But I have not learned how to perform all the functions of it yet.

Seems to work just fine..Good fit, nice screen graphics

Nice nice for the price. It does everything as expected.

Fitbit is nice! The problem is the Oklahoma City store refused my wife to install her Zagg screen protector on her Fitbit, we have had and bought several items from BestBuy, and always have them put on our covers and such, we are very unhappy with this, so no more spending our money at bestbuy!!!!

I enjoy owning this watch very much. I don't use it a lot for the fitness features, but I think it is a great watch. I previous owned a smaller Fitbit watch but I think this one is much better because of it's size and features. I also own Garmin and Samsung watches and I think they are all great. I think this watch is comfortable to wear also. I would recommend this watch to anyone who is looking for a great all around watch with a lot of features.

Have had it for 1 month as an upgrade from the charge 2 (that crapped out after 5 months) and I am debating on returning it. It has THE worst connectivity issues. If I do not go into the app and manually sync it at least every 18 hours, it cannot reconnect until I restart the fitbit, force close the app, turn off and back on bluetooth, and toggle the sense controls in the watch settings. Have done this at least 10 times the last month. The battery did ok until i downloaded a new update to the watch, now i cant go more than 2 days without charging. I may have to wander back to samsung watches... at least they let me reply freely to texts. DO NOT BUY!!!!

Bought it for my wife and she loves it. It looks nice for a fitness watch. She loves that she is able to answer her phone from the watch, and also be able to talk to the other person on the call from her watch, even though she does it.

Nice product works well with sinking to ap on IPhone

Good price for a smartwatch withe features it carries. Vivid colors and good instructions. Whyget a apple watch when you can have this?

Love the watch so far. I've owned a few other Fitbits (Inspire HR, Ionic) as well as a couple of Apple Watches, and a Garmin (920xt) and this is my favorite so far. It does a great job of tracking heartrate - when i'm working out, i use a Garmin HRT chest strap, and the metrics on the treadmill are within 5 bpm of the watch. I always like Fitbit because of the sleep tracking, and now with the added stress checks and SpO2 tracking, it gives me solid information on how I'm doing. Also love Fitbit's online platform/app - best interface I've used by far.

Love it. Helps me monitor my oxygen when I sleep. Texts.... Does much much more. Love it. Had a Fitbit for years, and the screen fell off my old Versa

I bought the Fitbit Sense due to an irregular heartbeat issue. I had an Inspire 2 and it detected my heart rate but the cardiologist suggested I get something that could get more data. So far I'm liking everything but the battery life. I am not using most of the options on this watch and I need to charge it every day or every other day. I've started charging it every morning while I shower so that it has a full charge through the day and overnight. I tried new watch faces but once again the battery drained too quickly so I am using the original face. Not a deal breaker but seems odd to have optional faces then not be able to use them. It felt heavy at first but I've gotten used to it. Because I purchased this for monitoring my heart rate I like it. The screen seems sturdy. I have bumped it a few times and it shows no marks. I have not tried to use this fitbit to receive calls, texts, or listen to music.

Comfortable and perfect for fitness, sleep and heart rate tracking. I use wifi connections to receive texts.

Love this device, especially the sleep and heart tracking features. Seriously glitchy though. I have to restart it about every other day to get it to sync the data on it. I replaced the band to a more comfortable band after the first week. The stock band it too rubbery, and uncomfortable.

Easy to setup and use. Information very helpful and accurate. I have a large wrist and band fits very well and comfortable.

I have owned many Fitbit products in the past, but then switched to conventional watches for approximately 2 years. I purchased the Versa 2 shortly after they were released and fell in love with Fitbit again. I was torn between buying the Sense and the Versa 3. I chose the Sense because I was intrigued by the Stress Management Score and EDA Scan; however, I question the accuracy and usefulness of the information provided. The wrist skin temperature never provides you with an actual temperature, just your variance from the average. I do like the potential with the daily symptoms tab which allows you to track symptoms associated with a temperature. To play music, you need a Spotify, Pandora, or Deezer premium account, which I do not have. Deezer does provide you with a free 3-month trial that enables you to download some music lists to your Sense. Unfortunately, my Pixel Buds connect intermittently, which is annoying. The ECG App and Google Assistant are features that are yet to be added. Clearly, without turning all features off, I do not believe you will ever get 6+ days of battery life. Sure, the Sense has more sensors than the Versa 3, but unless you are looking for the specific additional data, I am not sure the extra money is worth it. The Sense may be a bit overpriced, perhaps that is why it also comes with 6 months of Fitbit Premium for free.

Absolutely love it. Love the features and accuracy

I like this watch, but I wish it had a timer on it.

Brought this for ECG and EDA scans for my father-in-law and is working well for him. He uses it daily and checks his stats several times during the day. The battery life lingers for around a few days. Overall, a good value for features that it provides.