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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,173 reviews
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout tracker. I can read my text messages on the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch along with the paid application (you get 6 months free) work great. I am learning and setting new goals everyday. The graphs and charts it builds from the information it collects is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - Flawed product they will not replace

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after just over a year and a half without any damage or anything to the watch. Looking online, the issue I had where the watch just cycles through the loading screen and won't do anything has happened to a lot of people. Yet despite having an obviously flawed product, they will not offer replacement because they say it's out of warranty. As a result, I will never buy another FitBit product again as they are selling products they should know are flawed and then refuse to replace them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift but they seem to really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch. Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fills a gap for the want if an Apple Watch but not an Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mom. She had the Ionic before and was in need of upgrade because she wanted to be able to make calls. It’s been great so far. She wasn’t a fan of the band that came with it though,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and looks nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, looks nice. My wife likes the app and all the health features that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sleep tracking

    Rated 5 out of 5 stars

    Great for fitness goals!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Very useful information to help me.keep on track with my fitness goals. Comfortable to wear and stylish at the same time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what I have but still having trouble finishing the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does The Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout the years I was never a fan so wearing watches or activity trackers. I have purchased various fitbits and Apple watches but never stuck to them. But this Fitbit sense might be a keeper. I like the fact that it is monitoring my heart rate all day and tracks my activity. There is probably cheaper alternatives that do the same exact thing but I feel that compared to the Apple Watch, this might be the best bang for your buck if it’s on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smartwatch, but that "Solid State Button"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense Smartwatch is a huge leap from my previous Charge 2. The display is clear and responsive, and the overall appearance is sleek and and minimalistic. The haptic feedback is a nice touch and gives the user a better feel for navigating the device. There are many new features, workouts, and applications including an Sp02 monitor which monitors your Blood Oxygen levels as you sleep. There's even an ECG application (Not intended for medical diagnosis) that allows the user to take a quick ECG reading and create a PDF of the results. I recommend this smartwatch for anyone who is trying to monitor and log their activity and health statistics. The main issue that I have is with the Solid State Button on the left side of the watch. It is not a physical button, but rather a sensor that requires the wearer to cover the entire button with their finger to use it. I find that I have to hook my finger under the bezel to actually press it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Service was not that great because the sales guy knew nothing about the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sensitive Skin...beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of fitbit for a long time, it has helped me lose large amounts of weight twice. However, I've given it four start only because this model is causing major skin irritation. I've been suffering through, however its now unbearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Smartwatch is a must!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite watch hands down. Much better than Samsung watches. Easy to set up. Comfortable wrist band. I love the charging feature. Much easier than the early fit bits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to keep up with my vitals daily to include while I am scuba diving. Watch is supposed to be water proof, It is NOT. Fitbit did send a replacement watch after first one quit working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch worked for 2 years no proble. Then shut off without warning

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AnjelicaS. We're sorry to hear that your Fitbit Sense turns off without warning. If you haven't done so already, please try restarting your watch: https://goo.gle/restart

      Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Bought as a gift to replace a galaxy watch. Has better health options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new smart watch. I had a iWatch for years and was excited to have one that works similar, but from Fitbit. I love that you have one app to watch all your stats instead of having to use so many individual ones with apple, the battery last a lot longer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense Smartwatch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fitbit out of all the ones I have purchased. I would highly recommend this one. The battery life is amazing I can not believe how long it last. This has so many features I love. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Don't buy a smart watches for fitness workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for what I need it for. Battery pretty good, charges quick and looks great if u out the stainless steel band on it

    I would recommend this to a friend