Customer Ratings & Reviews

Honestly, I am not very happy with this one from Fitbit. The older (2 generations ago) was way better than new ones. I got this to replace the last year HR (screen died slowly). While this one has good functions (I know) and so, the readings are different and the battery doesn't last as they claim. The bracelet caused me skin irritation and peeling of skin. I've seen a lot of people complaining about the glass shattering for no reason. Well I have mine for a while now (almost a month) and no shattering glass yet. I have kind of harsh work environment and still ok. The oxygen monitor doesn't work if you don't have the appropriate clock face selected. I hate that.

Love this Fitbit Sense. Ive had several fitbits over time and rhia one is the best

Dont like that it loses connection. Never had that problem before with my other fitbits. Have to keep forgetting the device and reconnecting it for it to work. Other than that no other issues.

Can't really use the product how I want. I wore it good for a couple of weeks, as much as possible aside from charging it. Then, I noticed my wrist started to itch and get a rash. I took the watch off for maybe a week and cleaned it. When I put the watch back on, my wrist was itching again that day. I have decided to wait a little longer before wearing it again, but basically, I have an expensive product I can't fully utilize how I wanted. It tracks activities and sleep, so it must be intended to wear as much as possible, correct?!

It’s a great health Smartwatch. I got it as a Christmas gift and I love it. I like all the features it has.

This was a great upgrade to my previous Fitbit. Very comparable to the Apple Watch.

Great watch! I bought it to monitor my heart rate and it seems to be fairly accurate. It has also made me more conscientious of my step count and quality of sleep.

This watch was very well designed from a comfort and functionality perspective. Long time Charge user that wanted to upgrade to a smart watch. Love the ability to read texts and answer phone calls. Can’t respond to texts on iPhone with this watch but that is a small trade off to continue using Fitbit tracking.

Really enjoying this fitbit. Only thing I was hoping it would have by now is the ability to make and receive calls through the watch, not just accept it to the headset. I believe they are possibly working on a software update to add this feature on. Very comfortable to wear all day and night. Also wish they supported a golf gps app...

Very easy to see and track steps and exercise and love the heart rate

Either the product or the app stopped pairing despite multiple uninstalling and reinstalling

Upgraded from the Versa 2 and love the extra features, like mindfulness and health metrics. Definitely worth the upgrade if you like seeing more detailed health stats.

Even for serious Fitbit fans the Sense makes little sense, especially at its $300 price point, As a smartwatch the Sense is laggy, often loses connection to its paired phone, has very few apps beyond watch faces (many of which are extra cost) and has very limited options for music. Voice assistant works about half the time due to lost connection with paired phone, and it is far too easy to accidentally trigger the side 'button' but oddly difficult to trigger it intentionally. Fitbit pay works with fewer banks than Apple Pay or Samsung pay. As a fitness tracker it has a very unreliable heart rate monitor (often wildly varying from actual heart rate), its SpO2 monitor cannot be viewed on demand. Exerciae autodetection is unreliable, and it has fewer activity types than Apple Watch. The EDA scan seems like a gimmick. Skin temperature is also not available on demand and can only be seen in a nightly average. Sleep tracking is not consistent either. Finally, some of its most insightful data (including health data) and fitness features (like challenges) are only available with Fitbit Premium which increaes the total cost of the watch significantly. It isnt all bad. The battery life is much better than other similar smartwatches and I ¹it charges quickly with a smart charger design. There are some very nice watch faces. The Band replacement mechanism is very clever and easy to use. It looks premium with stainless steel bezel and a pleasing screen. If the Sense was $199 it would be easier to overlook some of these flaws but for $300 Apple and Samsung both offer superior options. If you like the fitbit ecosystem the Charge 4 offers simular capabilities to the Sense for less than half the price (no ecg or color screen) and if you want a more robust smartwatch Samsung and Apple have superiority.

wife just loves all the features of this modle fit bit

Great smart watch. All the abilities are and options you can do with the watch.

Bought this for my girlfriend for the extra heart tracker to further monitor her heart rate and detect irregularities it isn't active yet but should be a future update

Love the features. The look is very stylish and lies flat to my wrist. This is an all around winner.

I enjoy using this watch. Everything is right there as soon as the screen shows. I especially like how easy it is to change the band and the various bands available.

I like the smartwatch. Wish it was a little smaller.

Looks slick and still works as good as new. Have had about a year