Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,173 reviews
  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I loved Fitbit before Google purchased it. When Google purchased it, we lost a lot of the features we'd grown to use and love.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't last long

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with this purchase I made. It stopped working after 6 months. Fit bit replaced it for a new one, after 4 months stopped working as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent functions, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good we are very very very very very very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Mom

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought if for my mom she loves using it daily and enjoys the functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this watch does so much like how can get text and calls keep track all your health

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch and battery life. Vibrant and worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Sense. It was easy to set up. I’ve been using it mostly for monitoring my active zone minutes of exercise and hourly movement steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love being able to answer calls from the fitbit. Can play my music from the watch also. Overall great buy for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sense Fitbit. I had a different model and when it stopped charging I decided to upgrade. Wise decision!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Greedy company

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and conformable to wear. The device is not cheap and yet it still doesn't allow full access to all features without a subscription. Fitbit is too greedy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense Smart Watch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tracker because I love all the features that is comes with and they are a good quality tracker as well as a time keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pops loves his Fitbit he tracks his movement and is. Nor to keep tabs on his heart.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Probably the best health tracker on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great health tracker, I use it mainly for the health side of things so not as much as a smartwatch. Pros: - ecg sensor is cool - great battery life (4 days minimum, can usually get 5 though) - bright screen - can use always on display - new charging port that is magnetic and awesome Cons: - Can't use old straps from versa 1/2 (not a huge deal though)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great health focused alternative to Apple Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great health and wellness alternative to the Apple Watch that is more affordable. The battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Fitbit is working great. Hopefully I will get more time with this watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a Versa 2 with a bad button redesign

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Versa 2. The only thing I didn’t care for on the Versa 2 was the band attachment design which was derivative of the old Blaze. That is the only significant improvement on the Sense/Versa 3 where the design is MUCH better then previous Fitbit solutions. No more fumbling with pins. I like exchanging the band out on a nearly daily basis so this is a welcome improvement. Now they just need to start making bands. However there are too many issues to justify the upgrade. 1. UI is sluggish. Screen response time can be slow to point where you are guessing whether or not you actually swiped the screen or pushed the button. 2. The button or lack thereof is a PAIN. It refuses to recognize my thumb when depressing. I have to contort my index finger to get it to work and then press VERY firmly. . THEN at random times the button will register against my arm if I flex my wrist just so! The actual physical button on the Versa 2 was much better! 3. The ECG is a manual process. The watch does not monitor in the background. I don’t understand the usefulness of this feature if you have to manually test all the time. It should be automatically checking In background at periodic intervals ( once an hour? ) 4. The SPO2 only works if you use the ( ugly) clock face supplied by Fitbit! Forget installing other clock faces through the store if you want to monitor SPO2! 5. Nebulous metrics. There are a host of metrics with absolutely no insight into the meaning relative to your overall health. For example, Heartrate variability. No documentation offered to explain the usefulness of this metric and how this could be symptomatic. Overall , I’m a bit disappointed especially when compared to the Versa 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit sense

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch worked great until a year was up, then it malfunctioned. I thought Fitbit was the way to go, I have had better luck with other watch brands. It's a good watch for the year of the warranty. Like I said it literally only lasted that long. I replaced it once with the same watch, the second one did the same thing. So I switched brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear my Fitbit daily! This model certainly is better than the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for older parents

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for mother in law she wears it everyday

    I would recommend this to a friend