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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,173 reviews
  • Rated 5 out of 5 stars

    It's a great tool.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to replace a bad (out of warranty) fitbit charge 3. She LOVES it. She especially loves the health and wellness suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade up to a Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently took advantage of Best Buy's trade up program, and went from my older Fitbit Ionic to the new Sense. So far, the new smartwatch has really worked well. All new tech vs. the Ionic is quite impressive. Another thing that I appreciated is how well the new watch synched up with my phone app, and it allowed me to delete the older watch. The graphics are quite good, the interface with my phone for e-mails, phone calls, texts, etc., also works very well. I have been very happy with the purchase and hope to buy a workout watch band once they become available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for understanding Health

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great for understanding health deeper. Some of the downside is the lack of features vs appple watch software wise. Battery lasts 4 days usually.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    GET A BETTER ONE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst fitbit i have owned. Does not stay connected at all. Ever! (Sense Controls). It will connect for a day or 2 then it stops. You have to keep re-connecting everytime. Nothing but a pain. I wish I would’ve went with the updated version. Have contacted customer support several times for this issues and still doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Has all the functionality I need to stay connected with my messages while providing a great fitness interface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good profile, Costly, Lacks applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sense has a nice profile, it is a limited watch. There are very few applications at this time. If you are looking for a watch that is purely focused on fitness then this is ok but at a significant price hike, the cost of this watch is comparable to the Samsung and older Apple watches but lacks the features and applications. Also the Sense can sometimes get very sluggish forcing you to reset. the battery life is good and it is waterproof but if you are looking for a watch with more features and apps, this is not for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price - has great features for health

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 3 different fit bit watches over the last 12 years for my wife and she loves the Sense watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Watch coming in today to get the Sense 2 for myself The Sense was a Gift

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This Sense Smartwatch Does It All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch is not just a health genius. It also seems equal to any smartwatch you could want. You can make calls and do just about as much as any smart watch I have seen. The price is definitely right. I highly recommend this health Smartwatch over others and the price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this watch. It’s comparable to the Apple Watch for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! I've been a fitbit customer since the start, and I love this! I hate the bands, but I love the watch!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    "The fitbit sense "

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the easy use and access to each icon. this watch has not only uplifted me to change my way of life to a healthier way but I like the instant results and gratification i get on the today icon. love pushing myself daily to beat my results from the day before. all by the way i really was buying it because i needed a watch and got so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch. I’ve been using Fitbit watches for a long time and have never had any complaints with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice FitBit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift & My husband likes it. I wrapped it and he opened it on December 25.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to use

    Rated 5 out of 5 stars

    Fitbit watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fit bit watch east to set up, long battery lift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, I like it.It helps me to track my work out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch. Light and have many functions. Not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corazonado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m exited with this watch is so helpful, to me is one of the thing I really need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of Fitbit. Reliable and stylish both at work and play

    I would recommend this to a friend