Customer Ratings & Reviews

It has and does everything I need. In fact it does more than I thought. I would recommend to a friend.

I was disappointed that I couldn't use the watch face I'd been using on my Ionic, but as a health tracker this does more than I need. Once in a while the bluetooth connection has to be re-established. It doesn't need much charging time, so I can use it to track sleep

Love this watch! I had a previous Fitbit watch that died, so I tried to go to the Apple Watch. The Apple battery life is horrible. Doesn’t even last 2 days. This was returned and I purchased the Sense. Love the features it has and easier to use.

This watch looks good and I love the big screen/face. Can easily check my steps. The sleep tracker is very informative. I can't give it 5 stars because it doesn't last long. The original Fitbit Sense I bought lasted maybe 1.5yrs. Then the battery dies and nothing you can do to bring it back! However, it's such a beautiful watch with nice features that I bought another one! If you go into it knowing it probably won't last more than a year or two, you won't be disappointed.

The purchase was simple and successful. The product has not proven to be very user friendly for all of the promised features. My wife is having a difficult time getting it to display SpO2 and heart rate concurrently.

I love this watch...it does everything...monitors your sleep,sp02,ecg,ekg&you can talk on it too..best purchase..love love love

Son loves it. Finds new things to use it for all the time.well worth it

I had to return my Ionic. This for me is the next best smartwatch tracker. I am enjoying it.

I will preface my review by noting that I owned a Fit Ionic for more than three years, and that I absolutely loved it. When I got the Fitbit Sense, I was super excited. I care a lot about fitness and all of the new features seemed exciting. Unfortunately, after I wore my new sense for a week, I noticed a big problem - the heart rate monitor was wildly inaccurate during exercise sessions. I used my polar heart rate monitor to confirm that the fit bit was off by alot. My heart rate would be at 165 during intense training and my Sense would have it at 110-120. After doing some research, I discovered this is a pretty widespread complaint on fitbit's own forums, one which the company has yet to address or even comment on. Contacting customer service is frustrating, as they read from a script telling you to check the watch's positioning, that lots of factors go into heart rate measurement etc. My friend's apple watch does not have this problem, nor does my old fitbit ionic. It is clearly a software issue. So what to do with a $300 fitness watch that cannot measure the most simple and basic function of exercise? How do I trust anything about this watch if it cannot get this right? Unfortunately, you cant. Dont get me wrong - it is sharp looking, gets compliments, and tells time. If you are just looking for an expensive watch and nothing else, go ahead and buy. If you are looking for actual fitness measurements and support, look elsewhere.

bought this for my wife as a gift. she loves it. no issues. has really inspired her to get all her steps in per day.

Great watch. Still going no issues after almost a year.

This was a Christmas grift from my family. Love this! I had the Versa2. This is worth the upgrade.

I bought this as a gift for someone. I suppose it is doing fine.

Great product highly recommended, my dad loved it!

Love my smartwatch use the exercise apps, including tracking my steps and for golf. The alarm clock and timer. I prefer the sense for exercising compared to my apple watch. The sense is very reliable and the battery life is great

Got this for my wife for Christmas to replace an old Fitbit. Works great. She likes the larger face and color and features.

Battery life is great just having issues staying connected to my phone

Great fitness watch, it is a phone on my wrist. A must have.

This is a great smart watch and fitness tracker. The wife loves it.

It is hard to sync with my phone .Android still haven't figured out sleep. Display is good. Hard to turn on